Senior Vice President
CurrentTelemarketing, Collection & Remote Portfolio Management Group Head at Denizbank
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Altuğ Merhap is listed as Senior Vice President at DenizBank at DenizBank, a company with 6708 employees, based in Istanbul, Istanbul, Turkey. AeroLeads shows a matched LinkedIn profile for Altuğ Merhap.
Altuğ Merhap previously worked as Senior Vice President at Denizbank and Telemarketing & Retention Head at Citi. Altuğ Merhap holds Master'S Degree, Action Research And Transformation from Sabancı Üniversitesi.
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Altug is a seasoned banker with more than 25 years multinational organizational experience. He is currently in charge of DenizBank's outbound and remote portfolio management channels including telemarketing, investment transaction services and debt collection activities. Prior to DenizBank, Altug worked at Citi for 15 years and has built and led sales teams around Turkey. He has developed a proven track record for transforming complex IT and business environments to accelerate business results. His two decades of experience include specialized knowledge in various channels, especially in sales management, customer retention, and debt collection. As a results-oriented perfectionist, Altug has an outstanding vision concerning channel management. He has great collaboration skills and adds value to the broader team often assuming team leadership. He is highly motivated to further improve his capabilities on a continuous basis.Altuğ is active in the banking industry and contributes by mentoring people both inside and outside his company. He has been tapped as chair and judge for a number of national and international awards panels and was also humbled to achieve the Grand Stevie Award with DenizBank twice in 2015 and 2020.
Listed skills include Credit Cards, Direct Sales, Retail Banking, Banking, and 24 others.
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Istanbul, Turkey
Telemarketing, Collection & Remote Portfolio Management Group Head at Denizbank
Istanbul, Turkey
Managed outbound operations with the responsibilities of managing the portfolio sales of cards business to achieve business revenue and EBIT objectives through management of all portfolio and sales campaigns including; reinstatement activities, retention activities, cards installment products, credit cards, personal loans and insurance products.
Worked as Channel Management & Asset Sales Centers Head with the following responsibilities - To improve sales channels effectiveness. - To build critical interface between product/sales teams - To work on costs, productivity, sales quality, recruitment & training, rewards and recognition programs among sales and alternative distribution channels..
Worked as Direct Sales Manager responsible from multiple districts among Turkey. Established several direct sales offices and forces in Bursa, Eskisehir, Izmir, Manisa, Denizli and Aydın. Focused on mainly the below listed products' sales.- Credit Cards- Personal Loans- Insurance Products- Card Installment Products
Worked as certified internal auditor between 2001-2003. Participated in auditing activities for core functions (consumer, corporate and commercial banking) transactions Executed internal auditing activities for company operations.Followed up necessary rules and legislations, identified changes and reviews.
Citiphone OfficerInitial professional level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues
Other employees you can reach at denizbank.com. View company contacts for 6708 employees →
Yüksel Akça
Colleague at DenizbankAnkara, Ankara, Türkiye, Turkey
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AD
Aycan Demir
Colleague at DenizbankKarabuk, Türkiye, Turkey
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MK
Mehmet Konak
Colleague at DenizbankAmasya, Türkiye, Turkey
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YG
Yeli̇z Güneş
Colleague at DenizbankAnkara, Ankara, Türkiye, Turkey
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FE
Faysal Erik
Colleague at DenizbankTürkiye, Turkey
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MS
Murat Soyalp
Colleague at DenizbankTürkiye, Turkey
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AM
Alperen Manav
Colleague at DenizbankGreater Antalya, Turkey
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ME
Mert Ergün
Colleague at DenizbankIstanbul, Türkiye, Turkey
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EP
Emre Parlak
Colleague at DenizbankIstanbul, Istanbul, Türkiye, Turkey
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MY
Mustafa Yenigün
Colleague at DenizbankMidyat Bucağı, Mardin, Türkiye, Turkey
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Quick answers generated from the profile data available on this page.
Altuğ Merhap works for DenizBank.
Altuğ Merhap is listed as Senior Vice President at DenizBank at DenizBank.
Altuğ Merhap is based in Istanbul, Istanbul, Turkey while working with DenizBank.
Altuğ Merhap has worked for Denizbank, Citi, and Citibank A.Ş..
Altuğ Merhap's colleagues at DenizBank include Yüksel Akça, Aycan Demir, Mehmet Konak, Yeli̇Z Güneş, and Faysal Erik.
You can use AeroLeads to view verified contact signals for Altuğ Merhap at DenizBank, including work email, phone, and LinkedIn data when available.
Altuğ Merhap holds Master'S Degree, Action Research And Transformation from Sabancı Üniversitesi.
Altuğ Merhap is listed with skills including Credit Cards, Direct Sales, Retail Banking, Banking, Call Centers, Loans, Customer Retention, and Leadership.
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