America Brown Email & Phone Number

Burlingame, Ca

-Increased sales by 15% year-over-year by implementing and enforcing back-of-house standards, providing excellent customer service, and offering loyalty programs.-Maintain all SOPs throughout the store with sales associates and management, resulting in a 95% compliance rate.-Assist with seasonal floor sets, including processing new shipments, merchandising, and dressing mannequins.-Complete daily operational tasks such as order fulfillment, BOPIS, and restocking the sales floor.

San Francisco Bay Area

Burlingame, Ca

-Lead the soccer club as Board President and Master Scheduler.-Maintain a master schedule for 60 teams and 40 coaches, using BYGA and GotSport platforms.-Manage game details and referee assignments through the Pensra platform.-Managed the Financial Aid Process for the soccer club, awarding over $75,000 in scholarships to players in need.

San Francisco Bay Area

As a stylist, I analyzed client history to identify their style preferences, then hand-picked the perfect items from our inventory to create stylish, personalized looks. -Exceeded client expectations by accommodating all requests, even complex ones.-Wrote genuine, thoughtful, and professional notes to clients, thanking them for their business and offering style advice.-Partnered with the Client Experience team to solve complex client issues.-Tracked 100+ hours of work per week using an online timesheet system.-Responded to emails promptly, typically within 24 hours.-Provided feedback regarding the online styling platform, company software, assortment of inventory, and typical client requests to our management team.

San Francisco Bay Area

-Personally styled clients of all sizes and styles, from men and women to plus-size, maternity, and petite.-Reviewed client history to identify their style preferences, then hand-picked the perfect items from our inventory to create stylish, personalized looks.-Exceeded client expectations by accommodating all requests, even complex ones.-Wrote genuine, thoughtful, and professional notes to clients, thanking them for their business and offering style advice.-Partnered with the Client Experience team to solve complex client issues.-Tracked 100+ hours of work per week using an online timesheet system.-Responded to emails in a timely manner, typically within 24 hours.-Provided feedback regarding the online styling platform, company software, assortment of inventory, and common client requests to our management team.

San Francisco, Ca

-Oversaw all clerical operations, including merchandising the sales floor, working with the store fulfillment team to pick, pack, and ship customer orders, receiving new stock, transfers, and price changes, and setting floor and cases according to visual maps for each quarter.-Assisted customers as needed, providing excellent customer service and ensuring that they had a positive shopping experience.

San Francisco Bay Area | El Paso

-Oversaw the Estée Lauder Artistry Team in the Bay Area and El Paso markets, ensuring that all appointments were met and that customers had a positive experience.-Coordinated the schedules of 5 retailers in the Bay Area, ensuring that all appointments were met and that customers had a positive experience.-Hired and trained new artists as they came on board.

San Francisco Bay Area

-Managed the SF District as an Account Coordinator for Estee Lauder, overseeing a territory of $6.5M.-Planned and executed successful Counter Events, including Gala and National Make Up Artist Events, resulting in increased counter sales and monthly plan achievement.-Achieved consistent growth in all categories of business; Skincare, Makeup, and Fragrances.-Maintained a successful working relationship with Account Executives, Counter Managers, Department Managers, and Store Managers.

San Francisco Bay Area

-Merchandised and trained staff in Macy's stores for 2 Brown Shoe lines; Franco Sarto and Via Spiga.-Developed and maintained a good working relationship with the Buying office, store personnel, and Regional Merchandise Managers, resulting in the successful launch of several new product lines.-Executed vendor setup in the stores & training seminars for new associates.-Worked closely with the buyers and planners to facilitate store changes based on current trends and needs.-Communicated weekly stock and sales and business recaps with key vendor executives.

San Francisco, California, United States

-Collaborated with the buyer to identify merchandise assortments for the stores, ensuring that they met the needs of our customers and were profitable for the company.-Tracked and recapped key item performance, identifying opportunities to increase sales and profitability.-Analyzed vendor performance and made recommendations to improve profitability.-Calculated gross margin for the department based on sales, markdowns, and future receipts.-Researched current and past business performance using online systems and other available reports.

San Francisco, California, United States

San Francisco, California, United States

Palo Alto, California, United States

-Managed a team of 10-15 employees and ensured that schedules were met.-Exceed sales goals by 15% year-over-year by establishing a strong client base.-Created a sales tracking system to chart trends among top selling products.-Advised employees on performance and provided feedback to help them improve.-Trained new employees on fundamental to ensure success during their introductory period.

San Francisco Bay Area

-Selected for the training program after graduating from FIDM.-Completed a rigorous training program that included training in-store operations, buying, and merchandising.-Gained valuable experience in a variety of roles, including store associate, buyer, and merchandiser.

Burlingame, California, United States

-Lead the PTA as President.-Held various Board positions, including Secretary, Treasurer, and Vice President.-Helped run and manage various fundraisers, including Gift Wrap Sale & Book Fair, raising over $10,000 for the school.

Aa, Merchandise Marketing/Management

Activities and Societies: worked at the school during my time thereGraduated Summa Cum Laude

Aa, Fashion Merchandising