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Americo Lino Email & Phone Number
Cloud Business Consultant
at
Rackspace Technology
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Cloud Business Consultant
Location
Apodaca, Nuevo León, Mexico
Who is Americo Lino? Overview
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Quick answer
Americo Lino is listed as Cloud Business Consultant at Rackspace Technology, based in Apodaca, Nuevo León, Mexico. AeroLeads shows a matched LinkedIn profile for Americo Lino.
Americo Lino previously worked as Client Success Manager at Handcloud and Manager, Customer Success at Handcloud. Americo Lino holds Ingeniero En Tecnologia Y Sistemas from Universidad Del Valle De México.
Company email context
Email format at Rackspace Technology
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Rackspace Technology
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Profile bio
About Americo Lino
Advocate customer success management professional with a 25-year experience working in several business verticals including Leisure, Help Desk, IT Support, SaaS, Manufacturing and IT Solutions. Oriented to customer success, continual improvement, SLAs achievements and business growth. I aspire to join a company where I can give input with my experience to its growth and business objectives.
Current workplace
Americo Lino's current company
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12 roles
Americo Lino work experience
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Cloud Business Consultant
Current
Jan 2024 - Present
Client Success Manager
Responsable de ver por la satisfaccion del cliente siendo el punto de contacto ejecutivo entre el cliente y la empresa. Desarrollar, acompañar e implementar planes de mejora continua, identificar nuevas verticales de negocio y trabajar co herramientas como CSAT, NPS para medir la calidad y satisfaccion de la entrega de nuestros desarrollos.
May 2022 - May 2023
Manager, Customer Success
May 2022 - May 2023
Manager, Customer Success
May 2022 - May 2023
Tower Service Manager/ Service Owner
Tower manager for Service Desk operations including global staffing, PNL, Forecasting and SLA Delivery.Spoc for all service desk related topics in delivery and service execution.
Feb 2020 - Apr 2022
Service Desk Operations Manager
Mar 2018 - Feb 2020
Tech Support Supervisor At Atos
Feb 2017 - Apr 2018
Customer Service Supervisor
Supervisor de Proyecto de servicio al cliente en ambiente de call center.Responsable de la calidad en servicio, medicion e implementacion de metricas, KPIs, SLAs, nomina, scheduling
Dec 2015 - Aug 2016
Customer Service Leader
Team leader for our product specialist team specialized in product related information. Keeping SLAs, monitoring, people's skills, coverage, administration, projects.
Jun 2011 - Aug 2015
Customer Service Team Leader
Coordinacion de agentes, asignacion de queues y administracion de servicio. Medir niveles de servicio, tomar llamadas de seguimiento y supervision
Feb 2007 - Jun 2010
Ejecutivo De Cuenta
Team Leader for customer service group, helping people get their vehicle titles, information on their account and the like
Feb 2007 - May 2010
1 education record
Americo Lino education
FAQ
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What company does Americo Lino work for?
Americo Lino works for Rackspace Technology.
What is Americo Lino's role at Rackspace Technology?
Americo Lino is listed as Cloud Business Consultant at Rackspace Technology.
Where is Americo Lino based?
Americo Lino is based in Apodaca, Nuevo León, Mexico while working with Rackspace Technology.
What companies has Americo Lino worked for?
Americo Lino has worked for Rackspace Technology, Handcloud, Atos, Xerox, and Steelcase.
How can I contact Americo Lino?
You can use AeroLeads to view verified contact signals for Americo Lino at Rackspace Technology, including work email, phone, and LinkedIn data when available.
What schools did Americo Lino attend?
Americo Lino holds Ingeniero En Tecnologia Y Sistemas from Universidad Del Valle De México.
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