Theatre shows about Veneto's Renaissance

The hotel part of the AC Hotels chain and Marriott group has 125 rooms and an upscale restaurant. Main activities carried out: service operations and customer comfort; operations of check-ins and check-outs, management of individual reservations, correspondence management, assistance in house and host information management, knowledge of the city; management of complains and difficult situations, telephone competitors researches; storage and filing tasks. I then produced an analysis of the digital economic market and social web mentioning in part the hotel. The document is in Italian language.

Set in a building of 1400 and renovated in 2008, Hotel Palladio, by property, has 22 rooms. Among the main tasks undertaken: assistance and customer comfort at the hotel, correspondence management, concierge service and customer loyalty; participation in the organization and planning of special events at the hotel. I then produced an annual marketing plan in order to improve the internal structure of the company. The document is in Italian language.