Jubaira Amerol Email & Phone Number
Who is Jubaira Amerol? Overview
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Jubaira Amerol is listed as Remote Account Manager at icraft, a with 21 employees, based in Calabarzon, Philippines. AeroLeads shows a matched LinkedIn profile for Jubaira Amerol.
Jubaira Amerol previously worked as Process Associate at Genpact and Project Manager at Mama Hustle. Jubaira Amerol holds Bachelor'S Degree, Hotel, Motel, And Restaurant Management from Montessori Professional College International.
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About Jubaira Amerol
I’m a dedicated customer service professional with over six years of experience in diverse roles across industries, from healthcare and insurance to hospitality and collections. My background in Hotel and Restaurant Management gave me a solid foundation in understanding customer needs and delivering service with empathy.In my recent role as a Process Associate at Standard Insurance Company, I honed my skills in managing policyholder and employer relations, ensuring smooth processing of disability and employee benefits claims. Previously, I worked at Optum Global Solutions, where I supported complex client retention by addressing healthcare inquiries and guiding customers on plan options and quality care providers.Throughout my career, I’ve developed a knack for building rapport, problem-solving under pressure, and achieving customer satisfaction. I’m excited about bringing my experience in customer relations and my proactive approach to a new challenge where I can make a positive impact.
Jubaira Amerol's current company
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Jubaira Amerol work experience
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Process Associate
Responsible for providing administrative support to ensure the efficiency of a process or system.Hands-on Work:Participate in the daily running of processes, interacting with customers and vendors to ensure that all processes are running smoothly.Maintaining Quality Standards:Ensure that all tasks are completed accurately and efficiently, adhering to company policies and procedures.Data Entry:Responsible for entering data into the company’s systems in an accurate manner.Process Documentation:Responsible for creating and updating documentation related to different processes and systems.
Project Manager
Project Planning and SchedulingDevelop and maintain a detailed production schedule for each issue, including deadlines for editorial submissions, layout design, printing, and distribution.Work closely with the editorial, design, marketing, and sales teams to align their tasks with the publication timeline.Plan content creation cycles based on magazine themes and publication frequency (weekly, monthly, etc.).Content Coordination and ManagementOversee the coordination of editorial content, working closely with writers, editors, photographers, and designers to ensure that all contributions are received on time.Ensure that all submitted content aligns with the magazine's vision, target audience, and editorial guidelines.Track progress on articles, features, and photoshoots, and handle any delays or issues related to content creation.Resource AllocationAssign roles and responsibilities across the production team, ensuring that each team member knows their tasks for the issue.Ensure adequate resources, such as photographers, freelance writers, and other creative contributors, are available and contracted as needed.Manage relationships with external vendors (e.g., printing companies, and distribution services).Quality Control and ProofingOversee the proofing process to ensure that all content, layouts, and designs are free of errors and meet the magazine’s quality standards.Ensure that final content adheres to editorial standards, brand guidelines, and advertiser requirements.Conduct reviews and approvals at each stage of production (writing, editing, design, pre-press).Team Leadership and ManagementLead and motivate the editorial, design, and production teams.Resolve any conflicts within the team and ensure smooth collaboration.Conduct performance reviews and provide feedback to team members after each issue.
Healthcare Specialist
Respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns about their benefits, eligibility, and claims. You will guide and educate the customer about the fundamentals and benefits of consumer-driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.
Reservations Sales Specialist
Customer Service Team Lead
Customer Support Specialist
Jubaira Amerol education
Bachelor'S Degree, Hotel, Motel, And Restaurant Management
Education record
Frequently asked questions about Jubaira Amerol
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What company does Jubaira Amerol work for?
Jubaira Amerol works for icraft.
What is Jubaira Amerol's role at icraft?
Jubaira Amerol is listed as Remote Account Manager at icraft.
Where is Jubaira Amerol based?
Jubaira Amerol is based in Calabarzon, Philippines while working with icraft.
What companies has Jubaira Amerol worked for?
Jubaira Amerol has worked for Icraft, Genpact, Mama Hustle, Optum, and Intercontinental Hotels Group (Ihg®).
How can I contact Jubaira Amerol?
You can use AeroLeads to view verified contact signals for Jubaira Amerol at icraft, including work email, phone, and LinkedIn data when available.
What schools did Jubaira Amerol attend?
Jubaira Amerol holds Bachelor'S Degree, Hotel, Motel, And Restaurant Management from Montessori Professional College International.
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