Amer Al Rassas Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Recruited to serve as the Lead Solutions Architect for Customer Care and Sales domains. Supported the business in project prioritization, aligning projects and technology in order maximize ROI, and overall IT strategy in support of the business strategy. Offered architecture and technology assessments, and high-level solution design in addition to being a key contributor in planning, requirements analysis, and designing system architecture. Primary liaison between development team and other organizational units to ensure requirements implemented correctly during application development. Created IT architecture solutions for key sales and customer service projects resulting in the successful expansion of the sales. Transformed major systems from data center strategy to a fully virtualized Cloud Computing environment. Architected and implemented route sales solution for applications including the server, storage, networking requirements, management, and recovery needs. Took ownership of the solution from end to end, and responsible for translating functional requirements into a mobile solution Prepared technical solution and architecture documents, artifacts, work products and presentations. Defined the overall technical architecture for the mobile application that is envisioned. Defined the technical requirements for the implementation of the mobile solution.

Jeddah-Saudi Arabia

Recruited by a Saudi leading LV systems engineering company to provide project management over large-scale, top-priority and complex technology initiatives. Responsible for managing, planning, directing and overseeing the entire software development process. Achievement Highlights:• Prepared and reviewed, infrastructure designs and cost estimates (data communications, hardware, application software, database and middle-ware) for a variety of IT and automation projects up to $10 million.• Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results. Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.• Managed the Epicor ERP implementation project where I utilized my accumulated business skills to resolve varied issues required to drive a successful implementation. I effectively interacted with all functional groups in the implementation process and provided sound business solutions for the transition from the pre solution state to the “go live” state. Done Conversions from other system. Creating the system connect between ERP and WMS systems or other systems.• Developed custom supervisory control and data acquisition application for analysis and display of real- time data for fire alarm and protection network. Application was implemented at power plants, high profile government facilities and airports.• Achieved industrial IT partnership with Siemens factory and process automation. Organized several training and seminars for the automation department also worked as a presales consultant defining Business solutions, responding to various RFP for high profile clients which lead to winning of various bids for the company.

Lebanon

Provided expert development of software solutions for semi government organization devoted to public causes. Analyzed data requirements, working closely with users to understand systems flow, data usage, and work processes. Investigated issues following software development lifecycle.Achievement Highlights:• Led design and multinational rollout of robust, scalable and secure electronic data interchange (EDI), enterprise resource planning (ERP) system for the chamber.• Formulated electronic traceability and bar-coding .Net based software system; Agricultural developing program in Lebanon (funded by European Union development program and co-managed with Ministry of Agriculture and Federation Chambers of Commerce in Lebanon). • Developed a software for managing operations at the Quality Control Center laboratories. • Facilitated management of mutual fund and medical insurance for the Members of the Chambers of Commerce Industry & Agriculture in Lebanon through creation of new customized software.

Lebanon-Beirut

Managed and coordinated a team of developers delivering a tracking software solution for the olive oil production sector in Lebanon.

Lebanon

Completed programming assignments to enhance automated data applications and software within mainframe, network and client/server environments. Improved functioning of databases, communication systems, storage area networks and web server configurations.

Lebanon

Responsible for designing, coding and modifying websites, from layout to function and according to a client's specifications.

Bachelor’S Degree, Computer Systems Networking And Telecommunications

High School Diploma, Mathematics