Amer Nizamuddin work email
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I have over 20+ years of experience in business leadership, operations, and technology. I've guided business growth, profitability, operational efficiency, innovation, and customer delight. My expertise lies in building and leading innovative teams at global organizations.I've set up and managed Global Delivery Services (GDS) and worked with leading investment banks, Fortune 500 companies, AMLAW 100 firms, and top global e-commerce companies. This experience has given me unique insights into the challenges and opportunities these organizations face.I've worked in matrix organizations and managed teams based in the US, UK, Sri Lanka, Philippines, and India.At Iksula, as Chief Delivery Officer & Global Head of Operations and Technology, I oversaw the growth of the business. I was responsible for all revenue-generating businesses - Operations, Technology, and Professional Staffing. With P&L ownership, I led a team of over 1,000 employees across delivery centers, achieving a five-fold increase in revenues and a seven-fold increase in profitability.I've forged strategic partnerships and acquired several Fortune 500 companies as key clients with innovative customer-centric solutions while mining and converting opportunities with existing clients.As part of the senior leadership team at Pangea3 (acquired by Thomson Reuters and now EY Law) as Head of Operations, I led the setup and expansion of Global Delivery Services (GDS) in Delhi NCR.At OfficeTiger (acquired by RR Donnelley), I led the Transactional Banking, Insurance, Pre Media, and Legal operations verticals, in addition to MIS and ERP. In this role, I was responsible for business strategy, P&L, and team management. I was also the functional architect of the award-winning workflow solution tTrack.
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Founder And Ceo, WisdomquantWisdomquantMumbai, Mh, In
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Founder & Ceo, WisdomquantWisdomquant Jun 2024 - PresentMumbai, Maharashtra, India
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Fractional Coo, Startup AdvisorPococare Jul 2022 - Jun 2024 -
Chief Delivery Officer - Global Head Of Delivery Operations & TechnologyIksula Apr 2021 - Apr 2022Mumbai, Maharashtra, IndiaA leading ecommerce solutions provider for brands and retailers globally. I spearhead a team of functional heads who are experts in different areas across Technology, Operations Delivery, Integrated Commerce, General Pool Projects, Staffing solutions, Recruitment and L&D. My focus is on P&L Management, with an emphasis on Strategy, Growth, Operational Excellence, Client Delight, Gross Margins & Net Profitability.Accomplishments:I have delivered ~250% increase in operations revenue and a seven-fold increase in profitability while optimizing the COR (Cost of Revenue) by innovative infusion of technology and automation. Reduced cost of revenue by 25%.New client acquisitions and targeted account mining contributed approximately 51% of total operations business revenues. -
President, Global Head Of Operations BusinessIksula Jan 2017 - Mar 2021Mumbai Area, IndiaResponsible for the growth, profitability, solutions, delivery, client management aspects of the Operations Business. Service Delivery Operations included content cataloging, prefilled catalogs, imaging solutions, sentiment analysis, Net Promoter Scores, research, and data analytics across ecommerce categories.Accomplishments:I revamped the operations delivery and added new lines of business; acquired prestigious accounts including Fortune-500 companies. Led business growth in the Americas as well as in new markets - Middle East and South AfricaI Piloted Lean practices, including six sigma tools; and established the Six Sigma DNA of continuous improvement across the organization. I also set up the Program Managment Office (PMO) to drive consistent project management practice across board.
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Vice President & Head OperationsThomson Reuters Dec 2010 - Nov 2015Noida Area, IndiaLegal Process Outsourcing (LPO)I was responsible for spearheading business growth, service delivery and overseeing P&L. I pivoted annual revenues of US$ 30 million (INR 180 crores). I piloted a pan-India team of 600+ people and supervised client service delivery and critical business support functions including Compliance, Human Resources and Strategic Partnerships. My key areas of focus were people, process, and technology infusion into legal processes. I supervised client deliverables, process improvement, automation, quality assurance, cost & risk management. I led the ISO 27001:2005 certification, implementation & compliance. -
Director And Head Operations - Thomson Reuters (Formerly Pangea3)Thomson Reuters Nov 2009 - Dec 2010Noida Area, IndiaI established and expanded the Global Delivery Services (GDS) in Delhi NCR. Responsible for the growth, profitability, operations, and service deliveries. Guided Service Delivery, HR (Talent Acquisition & Talent Engagement), Business Excellence (operations performance, measurement & improvement, process automation, quality assurance and Six Sigma Analytics), Business Continuity Planning (BCP) & Compliance.Designed and implemented a culture of continuous improvement and accountability.Transformed the team model from a functional organizational structure and silos into a strong matrix structure.
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Director, Global Head Of PmoSatellier Jun 2008 - Oct 2009Noida, Uttar Pradesh, IndiaWorld's leading CAD & BIM producer & solutions provider to AECO firms, real estate companies, & city governments.I set up the Program Management Office based on the "hub & spoke" model, which creates a central point of review, coordination and communication for all program and project management activities. Improved quality and client delivery timeline adherence by 30%. -
Assistant Vice President - Operations At Rr Donnelley (Formerly Officetiger)Rr Donnelley Feb 2004 - Jun 2008Chennai Area, IndiaI led the Transactional Banking, Insurance, Pre Media, and Legal operations verticals as the Delivery Head. In this role, I was responsible for the business strategy, P&L, Client Management, Process Improvement, Project Management, Implementation of Six Sigma tools, and team management and overall client satisfaction. Worked closely with the India Head and President on Business Strategy.Achievements:Grew top line and profitability. Hit the first 1Mn. USD per month account revenue in Legal. Achieved the lowest rate of attrition in the company. Awarded the RR Donnelley award for Leadership. -
Assistant Vice President - Mis Rr Donnelley (Formerly Officetiger)Rr Donnelley Gbpo (Formerly Officetiger) Feb 2004 - Jun 2008Chennai, Tamil Nadu, IndiaI launched the Management Information Division at OfficeTiger. I worked closely with all the business vertical heads in mapping the business workflows for each vertical and used the process mapping to functionally architect of the award-winning workflow solution tTrack. Led data collection, analysis, and reporting org. Wide. Improved reporting efficiencies and data transparency leading to an increase client satisfaction score by 30%
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Consultant - Data Analytics & Process ImprovementHyperquant Inc. Nov 2000 - Feb 2002I supported the HyperQuant Management team with data analytics, process mapping (travel industry), technical writing, and management reporting. I set the periodicity of reporting organization wide. Reduced effort in report generation by almost 50% by porting data to SQL databases.
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Business Analyst / Project ManagerCsa Consultants Pvt. Ltd. Jul 1995 - Sep 2000As a Business Analyst, I was responsible for financial reporting, data and financial audits, financial reconciliations, process mapping, and process improvement initiatives. I led improvement in financial reconciliation processes by time savings and output quality of more than 20%.As Project Manager, I led key consulting projects and reported directly to the Management Partners.
Amer Nizamuddin Skills
Amer Nizamuddin Education Details
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98.96% -
Strategic Management, Finance, General Management -
Physics, Chemistry, Mathematics, Economics
Frequently Asked Questions about Amer Nizamuddin
What company does Amer Nizamuddin work for?
Amer Nizamuddin works for Wisdomquant
What is Amer Nizamuddin's role at the current company?
Amer Nizamuddin's current role is Founder and CEO, WisdomQuant.
What is Amer Nizamuddin's email address?
Amer Nizamuddin's email address is am****@****ail.com
What is Amer Nizamuddin's direct phone number?
Amer Nizamuddin's direct phone number is +91 22 6633*****
What schools did Amer Nizamuddin attend?
Amer Nizamuddin attended Indian School Of Business, Alliance University, St. Xavier's College - Kolkata, Don Bosco School, Park Circus, Kolkata, Don Bosco School, Park Circus, Kolkata.
What skills is Amer Nizamuddin known for?
Amer Nizamuddin has skills like Outsourcing, Crm, Vendor Management, Business Process, Management, Team Management, Cross Functional Team Leadership, Operations Management, Project Management, Business Development, Bpo, Leadership.
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