Amy Korn Email & Phone Number

New York, NY, US

Consultant working as Technology Program Manager for Global Multi-Channel Retailer in the Furniture and Home Goods industry.

New York, United States

• Program Management leader in Greater China and North America releases of the Strategic Enterprise Capabilities Program, Nike’s highest priority investment, implementing SAP S4 Fashion ERP across global geographies
• Execution driver of Corporate Functions domain (Finance, HR, Legal) technology deliverables spanning design, build, test, deploy and hypercare in fast-paced, overlapping geographical releases, amidst turbulent.
• Cross-Functional leader collaborating across business stakeholders, architecture, engineering, and product management to solve complex solution problems, scope and delivery issues, resourcing constraints and go-live.
• Delivered weekly leadership status reporting including key delivery metrics, risk & issues escalations and go-live readiness
• Led critical dependency management, driving alignment, roadmapping and risk identification across Nike’s largest strategic initiatives and transformative programs to ensure on-time delivery of most critical priorities

Beaverton, OR

• PMO Director in Greater China release of the Strategic Enterprise Capabilities Program, Nike’s highest priority investment, implementing SAP S4 Fashion ERP across global geographies
• Led program governance and PMO process execution excellence, partnering across Accenture, SAP and Nike program leadership
• Delivered executive status reporting to enterprise portfolio and global technology governance forums including CDIO, COO and Board of Directors
• Shaped and implemented Modern Delivery Method, a hybrid model of Agile and Waterfall across a program of 1200+resources
• Led global technology portfolio leaders to align on tooling, delivery cadence and cross-domain solutioning approach
• Drove contract completion across Accenture, SAP and Nike ensuring aligned objectives and timely execution of milestones

Beaverton, OR

• Project Manager and Product Owner in centralized global technology portfolio management office with mission to optimize delivery processes to improve speed to market of business capabilities
• Led initiative to adopt new hybrid technology governance model, focused on financial investment relative to value realization
• Agile coach, delivering key enablement tools focused on Agile and Scaled Agile methodologies
• Product Owner responsible for implementing agile tooling across 3000+ global tech resources

Beaverton, OR

• Lead Project Manager in Integrated Planning Solutions domain supporting successful delivery of Planning Transformation program
• Supported product data management, business intelligence and engineering teams, over 150+ technical resources
• Executed detailed project planning, resource planning, risks & issues, change management and status reporting
• Ensured on-time delivery of functional and technical design, development objects, end-to-end testing and deployment
• Optimized change management process including analytics on financial impacts and scope to inform data-based decision making
• Stood up Agile operating model, launching Agile teams, roadmapping, sprint planning and retrospectives

Portland, Oregon Area

• Program leader implementing Oregon Health Insurance Exchange in accordance with the Affordable Care Act
• Multi-dimensional role including standing up full SDLC in partnership with Oracle architecture and product engineering, in a hybrid Agile/Waterfall model utilizing multiple solution vendors including State and Federal.
• Responsible for project delivery including scope, schedule, status reporting, vendor management, and budget management of $200M+ program budget
• Managed status and quality assurance responses and mitigation plans to multiple high profile oversight bodies including state legislature, federal government agencies, and independently hired third party quality.
• Led RFP for systems integrator following rigorous government guidelines, managed contracts, billing and expense management
• People Manager supporting functional leads, business analysts and product management teams

Portland, Oregon, United States

• Technology leader in private professional firm, supporting small business medical professionals to achieve best in class customer service and innovative technology for use in diagnostic and treatment consults
• Oversaw third party managed applications, including CRM, web-based member portal, and a specialty patient-management tool
• Led implementation of consolidated database and business analytics tool aimed at targeting key metrics for business improvement
• Facilitated requirements gathering sessions for digital marketing work order system and framed up solution options
• Initiated research and analysis for in-house interactive Audiology software developing graphical representation of diagnoses and treatment options for doctors working with patients

Boston, Massachusetts, United States

• Technology program manager for retail brand conglomerate specializing in catalog and e-Commerce, supporting highest priority revenue driving programs and projects
• Delivered thirty-one rapid fire revenue generating projects using web services, call center pop-ups and third-party integrations
• Led IT component of call recording systems implementation including network infrastructure, hardware and software installation, project budget and forecasting, resourcing and vendor relations
• Conducted fit/ gap analysis for systems migration from legacy order management platform to new ERP, including technical integrations, business process, high-level project plan, resource matrix and preliminary budget.

Corte Madera, California, United States

• Selected by executive team as one of six leaders on SWOT team to drive highest priority projects in support of game changing business initiatives
• Led marketing, merchandising, planning, and e- commerce teams through migration to new ERP and direct to consumer platform, including gap analysis, data conversions, training and launch support across 300+ employees
• Executed project plan for successful RH Baby & Child launch on new ERP, website and distribution center
• Led systematic consolidation of 2.4 million in furniture inventories, enabling visibility for both retail and direct business channels

Corte Madera, California, United States

• Project Manager implementing critical business improvement projects for stores and e-commerce
• Designed and implemented store front of house web kiosks, overseeing networking, hardware, aesthetic design, web design anddevelopment, training and roll-out across 120+ stores, reducing calls to call centers and.
• Oversaw development of store back of house portal and intranet enabling real time communication between home-office and stores

Corte Madera, California, United States

• Documented Store Operating manual, oversaw store operating budget, supervised team responsible for contests and incentives, and oversaw customer service secret shop program

Corte Madera, California, United States

Managed store operations projects and new store opening and closing checklists