I am responsible for driving the development of new products and ensuring the successful adoption of our technology by new clients. My role involves understanding the specific needs, industries, and primary objectives of our clients, and translating these insights into innovative products that align with our core offerings while enhancing the strengths of both companies. Additionally, I support corporate communication efforts and collaborate on pitches and client acquisition strategies to engage potential customers effectively.

Role: Operations Team Leader at KarmaPulseResponsibilities:* Led the operations team, overseeing daily tasks and ensuring smooth collaboration with clients.* Developed and executed data analysis proposals, focusing on enhancing User Satisfaction, External Communication, and Customer Service.* Managed relationships with partners, vendors, and strategic allies to ensure alignment with business goals.* Actively participated in product development, innovation concepts, and communication strategies to enhance our offerings.* Took charge of external communication efforts, including managing social media, blog content, and email campaigns.* Provided exceptional customer service, ensuring client needs were met and exceeded.*Spearheaded the Televisa Deportes pitch and managed the offering and integration for three consecutive years. * Successfully led and maintained the crucial partnership with Twitter, our most significant collaborator, for 8 years. * I managed the relationship with the Mexican Soccer Federation (FMF) for three consecutive years, including one World Cup, Brasil 2014, where I served as the principal experience designer and overall project manager. *Consistently maintained an average NPS and Customer Satisfaction score of 8.9 out of 10.

As the first employee of KarmaPulse and Co-Creator of the startup's concept and offering, I played multiple roles during its initial stages. My key responsibilities included:* Product Conceptualization: Developed and refined the product concept, aligning it with market needs and company vision.* Business Model Design: Crafted the business model, focusing on competitive analysis and market positioning.* Market Research and Fit Analysis: Conducted thorough benchmarking and market fit analysis to identify opportunities and ensure product relevance.* User Experience Design: Helped in the definition or user flows and overall user experience, ensuring intuitive and engaging interactions across our platforms.* Commercial and Marketing Strategies: Developed and proposed commercial benefits and marketing strategies to attract and retain brand partnerships.* Sales and Pitch Presentations: Led sales efforts, including pitching our offerings to potential clients and partners.* Project and Product Management: Managed both project timelines and product development, ensuring successful launches and continuous improvement.

Advisor for the leading AI health startup in Mexico- Provide strategic guidance on client relationship management, ensuring strong and productive partnerships.- Offer expert advice throughout the product development phases, focusing on seamless integration of partnerships and innovations.- Co-create, design, and manage the development of a health-focused diet and challenge platform for Grupo Salinas.- Serve as the key partner relationship manager, driving innovation and collaboration with Grupo Salinas.

En KamikazeLab creamos un área de experimentación e ideación de productos Digitales. El Laboratorio de KamikazeLab tenía el objetivo de crear nuevos productos digitales que ayudaran a al desarrollo de actividades digitales para empresas, agencias y/o usuarios finales. Mis principales actividades en el laboratorio consistían en:- Investigación y evaluación de proyectos y productos digitales. - Diseño de oportunidades y exploración de mercado.- Diseño y descripción de productos.- Diseño y propuesta de nombres y conceptos de marca para dichos productos.En el periodo trabajado, se impulsaron 2 proyectos (productos) específicos. El segundo de ellos, logró la tracción suficiente para convertirse en SpinOff y vivir independientemente de la Agencia: KarmaPulse.

Trabajé como estratega en una de las primeras agencias 100% digitales en México. Las principales tareas como estratega eran:- Diseño de estrategias creativas para marcas y empresas en México que buscan iniciarse en el mundo digital y/o que requerían de propuestas nuevas y novedoasas para mejorar su presencia, comunicación y módelo de negocio.- Crear los conceptos y estrategias, así como el aterrizaje y diseño de presentación de dichas ideas.- Manejo de proyecto, desde propuesta, lanzamiento y mantenimiento. Coordinación de equipo, comunicación y servicio a cliente.- Interacción, mediación y coordinación con equipos multidiciplinarios para la creación y ejecución de dichos proyectos (diseñadores, desarrolladores, administrativos).Algunas tareas o conceptos de dichas actividades: Estretegia Digital, Creatividad, Redes Sociales, Marketing Digital, Campañas de Ads y Servicio a Cliente.EN:Work as a Strategist in one of the first 100% Digital Agency in Mexico. As a Strategist my activities were:- Design creative solutions for brands in Mexico; build from scratch or ideate new or better ways to communicate through digital platforms. - Create and design Pitches for this Companies.- Lead projects from proposal to launch.- Interact, mediate and build solutions with a multi-disciplinary in-house team. (designers, developers, and accounts).Some chores and concepts: Digital Strategy, AdWords, Creativity, Digital Marketing, Social Media, Publicity, campaign ads and Client Service.

Estrategias de Relaciones Públicas en el sector financiero-telecomunicaciones, monitoreo de medios, planeación y coordinación de eventos (para prensa), creación de comunicados de prensa.PR Strategies for the financial and telecom sector (mainly):Media monitoring, coordination and planning of media events, media relationships, creation of press release, media kits, media interviews for spokespersons as well as media training.

Julio 04 a Enero 05 - 1A Profesional con Atlante NezaEnero a Agosto 05 - Torneo Nacional de ReservasAgosto 05 a Ene 06- 2da División Profesional Potros AnáhuacPlayed actively in 3 different divisions for Atlante F.C. The last season played help me obtain an (almost) full scholarship and getting my Bachelors in Communications.Have always been passionate for Football (Soccer) and playing it in a professional level help me understand and comprehend another facet of the sport. Building confidence, empathy and effort in a more strong way inside me.

Redacción de capsulas deportivas para un canal interno de Sport City.