- Leading the cross-service Ecom - Geoservices team to improve navigation (routing algorithms, UX/UI, timers)- Managing Logistic - Customer Service interaction to decrease contact rate and increase customer satisfaction- Developed, implemented and fine-tuned automated quality control product and corresponding operational processes from scratch. Result: 10 times decrease in % of failed orders. During the project managed team of >10 people- Created the automated processes to educate couriers and increase efficiency of sanctions, which reduced % of blocked couriers 3 times- Improving courier quality and cancel process with logistic partner

- Created target B2B strategy, including client segmentation, distributors scoring model, target services for clients and distributors, trade terms with distributors and market expansion for one of the biggest Russian Oil&Fat producers- Provided initiatives for potential improvements of time spend and To-Be RACI matrix during the organization diagnostics of Sales and Marketing function for the global personal care company- Created business processes for all financial processes of shared service center for the joint venture of two Russian branches of international brewing companies (nearly 400 process)- Developed sales and logistics business processes and leading the process of IT solution vendor selection for mandatory labeling of perfumery products for the global personal care company- Created Trading P/L report, recommendations on automation of commercial performance reporting (30 reports consolidated) for the major Russian coal company

- Created 3 financial models (DCF, optimal debt structure) and improved nearly 6 models- Conducted 15 market researches from nuclear power plants to cryptocurrencies infrastructure - Prepared 4 long lists of potential investors and 6 investment memorandums

- Prepared presentations of banking products for client meetings and risk reports - Proposed interest rates and FX ideas by analyzing companies’ financials to attract new clients- Initiated and assisted in onboarding of nearly 10 clients for OFZ and Eurobonds trading