Alex F. Email & Phone Number

United States

Chicago, Illinois, United States

•Served as lead point of contact in designing, communicating, and launching new salescollateral and training plans for a team of 20 sales representatives•Managed tracking and accruing of $3 million yearly budget spanning morethan 170 projects and three lines of business•Coordinated 20 community event activations per year from concept to on site execution•Established and maintained key front line relationships with more than a dozenmarketing vendors, agencies and programmers•Created original content touting sales promotions and tracked weekly submissions to13 community chambers and business organizations.•Produced legal disclaimers for all external marketing collateral andcommunication

Chicago, Illinois, United States

•Tendered personalized solutions to customers with expired contracts,resulting in decreased customer churn•Managed queue of inbound and outbound calls from customers, property managersand technicians•Entered new customer orders, provisioned account equipment and scheduled servicecalls through ICOMS order entry system

Chicago, Illinois, United States

•Learned company invoicing process through cross-training with finance departmentand used learnings to cut payment processing time to vendors by more than one week•Streamlined inventory system for marketing promotional materials and giveaways•Developed event management skills by serving as a company representative atcommunity events•Learned duties of Marketing Coordinator role resulting in a full-time offer