Amgad Ali Email & Phone Number

90St

Egypt

responsible for the service department of senior customers and insurance companies. Take approvals from companies contracted with the hospital in cases of entry to make admission and services not covered by the insurance card after checking the validity of the card.Respond to e-mails, feedbacks, and required reports such as the daily report on Inpatient cases within the hospital and outpatient cases.Review the claims before sending them to the companies to take the financial… Show more responsible for the service department of senior customers and insurance companies. Take approvals from companies contracted with the hospital in cases of entry to make admission and services not covered by the insurance card after checking the validity of the card.Respond to e-mails, feedbacks, and required reports such as the daily report on Inpatient cases within the hospital and outpatient cases.Review the claims before sending them to the companies to take the financial duesRefund of amounts paid to patients after taking letter of approval from the company responsible for the patient.Coordinate with different departments in the definition of specific proposals.Facilitate communication between patients and customer service by communicating all Communication tools to enhance business relationship between hospital and patient.Escalate problems and provide relevant feedback to right management Show less