Allison Hamilton is a Travel Sales Consultant at Real Hawaii Tours. Colleagues describe her as "I work in online inbound marketing support for Allison’s travel services concierge desk team in Hawaii, as just part of my responsibilities. However, Allison is one of my favorite people in all of Expedia. She is totally committed to customer satisfaction, is always positive and upbeat, but also takes on disappointed customers’ angry online comments and reviews with sensitivity, courage, optimism and professionalism. She often turns a disappointed customer around because she is such a good listener and then addresses the root cause of their complaint, which is often not the issue they originally complained about. She is a great customer advocate, and as a result is a true asset for our company (or any company that might try to lure her away!). I always look forward to working with Allison and hope to continue doing so for a long time!" and "Allison is an incredible asset to the Expedia Local Expert team. She is very detail-oriented, ensuring that her job is executed with excellence and in a timely manner. Allison is extremely reliable and will go above and beyond to help colleagues and partners achieve excellent results. She is an efficient multi-tasker in her mult-faceted role. Not only is Allison's work ethic outstanding, her cheerful personality and can-do attitude is uplifting to anyone she encounters. I would highly recommend Allison, I have the utmost confidence in her ability to get any job done well and conduct herself in a professional manner. She has a strong work ethic and will settle for nothing but the best for herself and her team."