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Successful business lead with multiple years of project management experience. Areas of expertise include change management, operations, process improvement, client engagement, and communications. Core Competencies include: • Lead change management and operational readiness activities to implement new programs within the healthcare industry.• Evaluate current state processes and create future state process improvements to ensure successful program implementation. • Create and maintain key project deliverables, including risk, action, and decision logs, scope documents, deliverable workbooks, project plans, and budget. • Create and maintain communication strategy.• Research, write, and present internal and client-facing communication deliverables including articles, alerts, and PowerPoints for executive leadership and provider communities.• Mentor new hires and junior staff on department policies, procedures, and organizational tools.
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Project Consultant - Operational ReadinessBlue Cross And Blue Shield Of Michigan Jun 2015 - Jan 2021• Lead change management activities for large-scale healthcare programs impacting cross-company operations and client / vendor interactions. • Conduct impact analysis sessions and development sessions with internal and external clients to assess current processes and develop future state processes, procedures, policies, and job aids to ensure successful program implementations. • Maintain project plans, action logs, deliverable workbooks, Agile-development story cards, and dashboards for executive staff reporting. • Write and present project communications for internal and external stakeholders.• Interview and mentor new department resources in project coordination, strategy development, and readiness activities.
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Project ConsultantMarsch Creative Nov 2014 - Jun 2015Ferndale, Mi• Wrote web copy and edited advertising campaign copy and end-of-year reports for major healthcare clients, such as Henry Ford Health System and Mercy Memorial Hospital System.• Coordinated project management activities, including project schedules, deadlines, and work plans.• Researched, wrote, and contributed to marketing strategy for healthcare clients.
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User Experience SpecialistCengage Learning Sep 2012 - Oct 2014Farmington Hills, Mi• Responsible for providing user experience research for National Geographic Learning's English Language Training digital products and other print and digital products in the K-12, academic, and public library markets domestically and internationally.• Planned and conducted contextual inquiries with international and domestic customers and users to identify usability issues in current products and determine needs for new features and products.• Prepared research plans and conducted heuristic evaluations and user studies to determine the usability of new features and products and make recommendations for interface and design improvements. -
Product ManagerCengage Learning 2010 - Sep 2012Farmington Hills, Mi• Managed $7 million of electronic resources and print reference titles in the public library and academic markets.• Developed new product sets for in the public healthcare space, developing features and content for online databases, including Health and Wellness Resource Center and medical reference print products.• Managed third-party partner interactions, including revising contract agreements, coordinating pricing approvals, and defining product and content strategies.• Provided sales support and training for external and internal customers, conducted market research, and worked with marketing on product promotions and bids, including presenting product demonstrations at major industry conferences.
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Content Project EditorGale, Part Of Cengage Learning Apr 2001 - May 2010Farmington Hills, Mi• Managed $1 million of electronic and print reference titles for the public library and K-12 school markets.• Managed client assignments, including hiring contractors, writing and reviewing RFPs, developing vendor contracts, and reconciling client invoices and managing project budgets. • Supervised new content creation, performed copyediting and proofing edits on final content, maintained quality and factual integrity guidelines, and created scope documents with managing publishers.
Anne Marie Sumner Skills
Anne Marie Sumner Education Details
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Magna Cum Laude
Frequently Asked Questions about Anne Marie Sumner
What is Anne Marie Sumner's role at the current company?
Anne Marie Sumner's current role is Senior Consultant at Guidehouse.
What is Anne Marie Sumner's email address?
Anne Marie Sumner's email address is as****@****rwd.com
What schools did Anne Marie Sumner attend?
Anne Marie Sumner attended Oakland University.
What are some of Anne Marie Sumner's interests?
Anne Marie Sumner has interest in Children, Civil Rights And Social Action, Politics, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.
What skills is Anne Marie Sumner known for?
Anne Marie Sumner has skills like Academic Publishing, Content Management, Content Development, Online Publishing, Content Strategy, Publishing, Ebooks, Textbooks, Editorial, Copy Editing, Competitive Analysis, Copywriting.
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Annemarie Sumner
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