Ami Divecha Email & Phone Number

Mumbai, MH, IN

Mumbai, Maharashtra, India

Navi Mumbai, Maharashtra, India

• Analyzed user-generated content for potentially inflammatory or offensive material, flagging and removing inappropriate posts in accordance with company guidelines.
• Thoroughly reviewed all flagged content to make determinations on whether it violated company guidelines before taking appropriate action.
• Evaluated user feedback to improve the effectiveness of moderation policies and procedures; helped reduce customer complaints by 20%.
• Actively managing and maintaining team's daily records of number of content pieces reviewed by each analyst in the team and reporting to team leader and manager.

Vapi, Gujarat, India

• Greeting and welcoming guests and providing them with a positive first impression of the organization.
• Scheduling appointments, maintaining appointment calendar, coordinating meetings, organizing catering and room bookings.
• Complying with procedures, rules, and regulations and assisted in providing administrative and clerical support.
• Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.
• Restored organization to personnel, financial, and business development records and accelerated data input, processing, and retrieval times (coordinating with IT Team).Upgrade and maintain analytical functionality.
• Spearheaded the procurement process by smoothly managing client visits and summarizing daily meetings with proper documentation with the manager’s approval.

Master Of Business Administration - Mba, Marketing, 8.5

Projects Undertaken Intern Researcher ,The Entrepreneurship Quotient LLP __Jan’21 to Feb’21 ▪ A Study on Customer Satisfaction towards the.

Bachelor Of Arts - Ba, English Language And Literature, General, 6.0