Main responsibilities: I am involved in assessing, planning and delivering support packages to Service Users with conditions such as brain injury, neurological conditions, spinal injury, learning disabilities or mental health issues, within an Education based setting. I work as part of a multi-disciplinary team in co-ordinating the packages through the development of Individual Learning Plans and implementation of strategies, and deliver services directly with Service Users. I supervise, co-ordinate and instruct a support worker team to ensure that support is constant, tailored and of the highest quality, providing constant guidance, advice and support. I undertake all administration associated with the role including rotas, Service User files, commissioner updates, risk assessments and protocols. Skills developed: Analytical, Observational, Organisational

Main responsibilities: I provide a flexible assessment, intervention planning and support service to Service Users with Neurological based conditions, such as brain injury, within a community based setting. I work as part of a multi -disciplinary team and under the guidance of a Clinical Neuro-Psychologist. I am required to manage a team of support workers in a rehabilitation and domiciliary care setting; through the promotion of the Social Model of Disability. I am required to participate in and develop research projects that have the potential to benefit Service Users. I undertake all administration associated with the role including rotas, Service User files, commissioner updates, risk assessments and protocols, and act as part of an On Call Management System to provide support and assistance in emergency situations. Through this position, I am up to date with CQC policies and regulations, as well as being aware of services, relevant to individuals with brain injuries, available in the Lancashire/Cumbria area. Skills developed: Communicational, Tact, Adaptability, Training

Main responsibilities: I provided bespoke support to individuals with brain injuries. I worked specifically as the primary support worker to an individual with cognitive impairments as part of an independent living plan. I carried out strategies developed for an intervention plan on a day to day basis. I was required to keep detailed notes on each session with the Service User as well as maintain other administration systems such as a medication folder. I worked closely with, and fed back to, a team consisting of Occupational Therapists, Neuropsychologists, Assistant Psychologists, Physiotherapists, and a case management team; some of which I liaised with on a daily basis. I was also involved in meetings and appointments with other NHS professionals including Speech and Language Therapists and assisted both legal teams and expert witnesses. I also assisted with the training of new team members. My work for the company was recognised through awards including Support Worker of the month.Skills developed: Initiative, Health and Safety, Flexibility

Main responsibilities: I dealt with work flow planning and work order management by organising and delegating staff workloads. I liaised with both internal staff and external customers to ensure all work was being completed to the expected standard. I produced weekly progress reports through the collection, input and manipulation of data.Skills developed: Computer (specifically excel and outlook), Time Management, Scheduling

Main responsibilities: I arranged appointments between examiners and bankrupts and corresponded with creditors. I also carried out other general admin task such as data input, faxing and filing. Skills developed: Confidentiality, Communicational, Organisational

Main responsibilities: I greeted patients and admitted them onto the computer system. I also had to discharge the patients or transfer them onto a different ward accordingly. I requested patients’ notes, filed them and sent them onto the appropriate place. I carried out other day to day admin tasks such as sending letters, data entry and answering phone calls.Skills developed: Interpersonal, Computer, Confidentiality, Organisational