Ami Fleming Email & Phone Number

Doral, Florida, United States

1. Maintaining accurate and up-to-date records of client attendance and information.2. Serving as a liaison between clients, attorneys, and clinics to ensure continuous therapy attendance with ample communication.3. Assessing, planning, implementing, evaluating, and reporting on cases from start to finish, utilizing tools such as Monday.com, Google Sheets.

Doral, Florida, United States

Miami, Florida, United States

Determining product strategy with small businesses to achieve desired business & user needs through quality product design and development.Transforming designs with Web flow into accessible, CMS driven and client-maintainable products ensuring long-term scalability with desired improvements in multiple KPIs.

Willoughby Hills, Ohio, United States

• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
• Prepared and evaluated CRM reports to identify problems and areas for improvement.
• Oversaw warranty counseling process to manage expense controls.
• Using my knowledge of the products and services to sell or provide in-depth information about available parts and service options to customers
• Answer questions about service outcomes, schedule and book appointments, vehicle drop-off, and the vehicle pick-up
• Provide customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car

Streetsboro, Ohio, United States

• Improved service quality and increased sales by developing a solid knowledge of the company's products and services
• Effectively managed departmental expenses to stay within the allocated budget
• Collected, monitored, and evaluated customer requirements to achieve desired delivery time and order fill rates.
• Performed opening and closing duties as part of management team and handled cash management.
• Analyzed business performance data and forecasted business results for upper management.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.

Euclid, Ohio, United States

• Optimizing production line efficiency by monitoring productivity and quality
• Performing recordkeeping tasks, including inventory management and order tracking
• Collaborating with other departments to ensure that repair orders are completed on time.
• Prepared photos and documents for framing by following customer requests and checked final results against specifications and internal quality standards.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Euclid, Ohio, United States

Beachwood, Ohio, United States

• Designed company website Vaporhousestores.com
• Complied with any marketing campaign and promotion
• Ensuring operational efficiency in each store
• Ensuring that marketing efforts are consistent across each store
• Setting regional goals such as sales estimates and revenue projections
• Managing a regional budget and ensuring that each store operates within the budget

Miami, Florida, United States

Yoga Teacher Ytt500, Yoga Teacher Training/Yoga Therapy

Google Ux Design Professional Certificate, Ux Design

Associate Of Arts Degree, Clinical Laboratory Science/Medical Technology/Technologist, 3.4