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Ami M is listed as Salesforce Consultant at Amazon [Actively looking for new Salesforce opportunities] at Amazon, based in Alhambra, California, United States. AeroLeads shows a matched LinkedIn profile for Ami M.
Ami M previously worked as Salesforce Consultant at Amazon and Salesforce Analyst at T-Mobile.
Experience in Salesforce.com CRM Platform as Administrator including build Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Actions, Tasks and Events and implementation on various business domains.Experience with CRM processes like Sales, Marketing, Customer Service and Customer Support, Business Processes, Campaign Management, and recommended solutions to improve their processes using SFDC.Extensive experience using Salesforce Administration, Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Workflows, Approval processes, Reports and Dashboards.Used Force.com platform for developing feature rich and user-friendly Visualforce pages for enhancing Salesforce User Interface.Experience on creating business process Quote to cash and Quote line items implemented on Apttus CPQ (Configure-Price-Quote) and understanding of the business process APTTUS CPQ, APTTUS CLM (Contract life-cycle Management) data model and functionality.Excellent technical knowledge in preparing Business requirements document (BRD), Use Case Document, Functional Requirement Document (FRD), Software Requirements Specification (SRS).
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Worked with Different Approaches like Duration Analysis, Cost Benefit analysis, ROI, Job Shadowing and delivered Business Process Modelling (BPMN) diagrams, current state, future state, business entity diagrams, work flow diagrams, context diagrams and data flow diagrams.Administered Salesforce.com by creating new users, User licensing& giving access.
Bellevue, WA, US
Designed and deployed custom tabs, validation rules, workflow rules, custom dashboards, page layouts, portal documents and custom views to assist power users better utilize the Salesforce.com application.Customized Page Layouts for Accounts, Opportunities and Contacts depending upon Users roles and groups. Analyzed the changes performed in CRM application.
Toyota City, Aichi Prefecture, JP
Customized various Salesforce.com Standard Objects Leads, Account, Contact, Opportunity and custom objects. Coordinated with the lead Business Analysts to drive the requirements and change requests in the Salesforce.com CRM customization.Prepared pictorial Use Cases Diagram, Sipoc Diagram, Swim Lane Diagram, and High-level Process flow Diagram using MS.
Toyota City, Aichi Prefecture, JP
Performed configuration like creating Users, Profiles, Roles, Field-level security and sharing rules.Maintained risks and issues register and escalated issues to project manager and/or business stakeholders when required. Developed complex Reports against various standard and custom objects.
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Ami M works for Amazon.
Ami M is listed as Salesforce Consultant at Amazon [Actively looking for new Salesforce opportunities] at Amazon.
Ami M is based in Alhambra, California, United States while working with Amazon.
Ami M has worked for Amazon, T-Mobile, and Toyota Motor Corporation.
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