With over twenty years of experience in the hospitality and wine industry, I am passionate about creating and nurturing long-lasting relationships with clients, partners, and colleagues. I have a proven track record of driving sales, exceeding goals, and delivering memorable guest experiences. As a Signature Fine Wine Specialist at Southern Glazer's Wine & Spirits, I work with the Signature Division, a division that specializes in premium and luxury wine brands and sake. I am committed to growing businesses with diverse travel and leisure destinations, leveraging my expertise in the wine industry and my skills in communication, analysis, and time management.In my previous role as a National Account Manager at Southern Glazer's, I was responsible for managing and expanding accounts with national chain restaurants, bars, hotels, airlines, and resorts. I used CRM SalesForce and AS400 software to monitor account activity, forecast ordering patterns, and identify opportunities for growth. I also collaborated with suppliers, distributors, and internal teams to ensure high-quality service and customer satisfaction. In addition, I was a Guest Services Manager at The Cheesecake Factory for four years, where I delivered exceptional guest experiences, managed exclusive events, and trained teams to adhere to corporate marketing and sales plans.