Amie Faith Email and Phone Number

Health and Life Insurance Specialist

Responsibilities included:• Trusted as first point of contact to direct customers in the world’s first Pioneer braded retail store in the prestigious South Coast Plaza shopping center.• Working closely with the store general manager to ensure all clients are greeted and determine initial needs, then consultatively assessing initial sales inquiries, service troubleshooting and general inquiries• Developed expert level knowledge of consumer electronics products and services to answer the above mentioned inquiries daily, including certifications when available on specific brands or products.• Responsible for handling and managing daily cash operations including credit card management, financing, and personal cash handling and balancing averaging 10K daily.• Telephone management, messaging, and follow-up with both clients and employees.• Managed installation scheduling, coordination and follow-up.• Managed on-hand inventory counts and internal purchasing questions.• Professionally trained in sales concepts, customer service, and human resources by Pioneer Electronics, USA Inc. and direct managers.• Responsible for all operations of store point of sale system including price checks, sales transactions, returns and discrepancy matching.• Promoted from sales position to sales supervisor (3rd key) within first year of employment.