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√ Executive Leadership √ Revenue & Profit Growth √ Productivity & Efficiency Gains √ P&L √ Retail Growth Strategies√ Marketing & Merchandising Strategies √ Change Management★ With multiple successes in establishing people-first cultures, driving industry firsts, breaking corporate records, and building profitable operations, I offer strategic leadership to achieve overall business and brand objectives. As an executive leader, I have maximized brand equity and was ranked #1 for multiple consecutive years in retail comparable sales performance, KPIs, and prestige. Being strategic marketing and a merchandising leader, I evaluate market share, revenue trends, and geographic/demographic trends.★ I build supply chains poised for growth, leading supply chain strategy and operational excellence that fuels enterprise growth and drives efficiencies. In addition, I lead the Enterprise Continuous Improvement (CI) Center of Excellence (CoE), providing strategic and operational expertise to drive quality, compliance, and CI initiatives.★ Furthermore, I earned top rankings in controlling expenses and boosting bottom-line profits. As a standard-focused operations leader, I drove operational excellence while observing an improvement in YOY audit and minimized shrink (inventory reduction). Most importantly, I planned and deployed a key market strategy across 7 markets.★ As a concept-to-execution leader of growth initiatives, I repositioned the brand, changed consumer perceptions, and won industry acclaim. Most noteworthy were my efforts in enabling the first-ever partnership between a publication and retailer—I launched 15 pilot stores in a co-branded relationship between JCP Salons and InStyle Magazine.★ In all my executive leadership roles, I led teams to establish a strong selling and service culture through accountability and collaboration. Additionally, I focused on people development and retention, as well as diversity, equity, and inclusion. I am credited with growing women in leadership positions and focusing on leader development.Tenure highlights:☛ Built board consensus over a $275M supply chain transformation project.☛ Won multiple Culture Awards | Retained 100% top talent RVPs and DMs | YOY Culture Award with 100% Culture Score☛ Won industry acclaim – featured on the “Woman of Vision” cover of Salon Today.☛ Designed intelligent solutions for a $500M+ business territory impacting 1K+ employees at Limited Brands.
Ulta Beauty
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Chief Store Operations OfficerUlta Beauty Mar 2024 - PresentBolingbrook, Il, UsPromoted to Chief Store Operations Officer with responsibility for overseeing all aspects of store and services operations, which includes 50,000+ associates and 1,400+ store teams across the country. Leads Ulta Beauty’s Continuous Improvement Center of Excellence, a transformational team that champions cost optimization, operational excellence, and efficiencies for growth across the enterprise, as well the enterprise Loss Prevention team promoting the safety and well-being of all in this increasingly complex retail landscape.
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Chief Supply Chain OfficerUlta Beauty Aug 2020 - Apr 2024Bolingbrook, Il, Us√ Supply Chain Strategy √ Business Process Optimization √ Continuous Improvement Initiatives√ People Development √ Diversity, Equity & Inclusion √ Efficiency Gains √ Lean Six SigmaPromoted to lead Supply Chain Strategy, Operations and Systems, Supplier Operations, eCommerce Fulfillment, Retail Distribution, Transportation Operations/Logistics. Expanded scope includes leading Enterprise Continuous Improvement (OPEX) and Enterprise Loss Prevention for the US' largest beauty retailer.
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Senior Vice President Stores & Corporate Store OperationsUlta Beauty Sep 2016 - Aug 2020Bolingbrook, Il, Us√ Visionary Team Leadership √ Retail Brand Growth Strategies √ Business Transformation √ Merchandising Strategies★ Rapidly promoted to maximize brand equity and manage multi-billion dollars in sales across ~700 stores. Credited with establishing a strong selling and service culture through accountability and collaboration.★ Led a team of 5 Regional Vice Presidents, 7 Senior District Managers and 65+ District Managers along with 21K+ staff in the field. ★ Led a team with a VP of Operations, 4 Senior Directors, 3 Directors and ~50 Senior Managers, Managers and Analysts. Drive operational excellence, while focusing on high performing talent acquisition, retention, and development.★ Opened 152 new stores in 3 years and cultivated a culture of continuous operations and process improvement.★ Operated as a trusted advisor to District Leadership Development Program – coached, guided, and mentored leaders participating in the Leading Women Executive Program.★ Conceptualized, planned, and deployed a Key-market Strategy across seven markets – optimized business performances, built strong succession plan, and fostered long-term partner relations, while reducing turnover.★ Improved YOY audits, minimized shrink (inventory reduction), increased staffing, and maintained schedule effectiveness.★ Introduced new tools, roles, and processes in the field, such as 30, 60, 90 day Strategic Planning Tool; new Store Visit Flow; Weekly Business Review, Business Insight enhancements, and more.Tenure highlights: ☛ Ranked #1 for 3 consecutive years in retail comparable sales performance, prestige, and KPI’s.☛ Won multiple Culture Awards for achieving top engagement scores and driving breakthrough performances.☛ Introduced and rolled out the Guest Experience Manager (GEM) tracker.☛ Rejuvenated GEM Program across Southwest, California, and entire West Division, influencing and leading full chain rollout.
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Advisory Board MemberShoptalk Feb 2023 - PresentNew York, Ny, Us -
Board MemberYwca Metropolitan Chicago Jun 2021 - PresentChicago, Il, Us -
PresidentThomas Advisory Group - Tag, Llc Sep 2015 - Sep 2016√ Retail Project Management √ Retail Store Operations √ Retail Processes & Operations Management★ Launched a consulting firm within the retail and beauty industry – consulted on various aspects of branding, people, process and operational issues, questions and topics to beauty, retail, and print publication organizations.★ Planned and executed several large projects for a national salon chain with 1000+ locations.★ Provided a robust and integrated suite of retail solutions that span strategy, operations, brand management, customer experience, and more.★ Applied a tailored approach to define and build a retail ecosystem.
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Vice President - Jcp SalonJcpenney 2013 - Sep 2015Plano, Texas, UsPromoted to optimize sales and profits for all 950 salons, generating ~ $500+ million in annual revenue. I led and motivated cross-functional leaders/teams to peak performance levels.DELIVERED RESULTS:> I established the first-ever partnership between a publication and retailer by building a co-branded relationship with InStyle Magazine. Launching 15 new pilot salons, I beat the company average by 500 basis points in customer satisfaction with sales trending up by 10.5 full percentage points. This new partnership drove the flagship locations to score 18 points ahead of the company in sales. >In 2015, I achieved significant YOY basis point increases, including 40+ for operating profit, 120+ for total gross profit ratio, 170+ for retail gross profit ratio, and 70+ for service gross profit ratio. In that same year, I reduced $100K in overall expenses, $11.8M in COGS, $7.9M in salary dollars, and $2.2M in backbar costs.>Championing a bold new vision that made JCP Salons the destination of choice for discerning salon professionals, I executed strategic initiatives that repositioned brand, changed consumer perceptions, and won industry acclaim. In doing so, I drove first-time participation/representation in major industry events and forged strong relationships with key vendors such as L’Oreal, Paul Mitchell, and Sexy Hair.> I won the 2015 Stylist Choice Award for Salon Chain of the Year and was featured on the “Woman of Vision” cover of Salon Today. While doing so, I improved service sales trend by 1,100 basis points in 24 months, attracted top-tier talent, decreased turnover to less than 26%, and established JCP Salon’s social media presence.>In 2014 I stabilized and course-corrected the business, achieving record-high (85%) engagement scores, retention rates, and overall Customer satisfaction results. I brought salary dollars $11.3 million under plan, promoted 12 top performers, and achieved positive stylist headcount for first time in 10 years. -
Director And Divisional Vice President, Jcpenney Store OperationsJcpenney 2011 - 2013Plano, Texas, UsI directed a team that designed highly effective company tools, processes, and workload strategies for 1,100+ stores. Spearheading high-impact merchandising, restock, RFID, door-to-floor, and balanced store initiatives, I drove continuous process improvements and implemented lean Six Sigma methodologies. In doing so, I optimized the performance of 5 direct reports and 40 indirect reports. I boosted efficiency, productivity, and operational excellence by inspiring teams to transform all support processes.DELIVERED RESULTS:> By implementing a gatekeeper concept and streamlining operations, I reduced store tasks 20+%. While leading “Project Export” to enhance pricing and SET process, I saved $34M in annual labor costs and re-ticketed 250M units. > Heading the Reimagine Store Simplification initiative, I achieved $100M in annual salary savings. This was accomplished by designing a new store organization, implementing lean methods, restructuring merchandise and door-to-floor processes, and standardizing communications/tasks.> After streamlining/simplifying pricing and signing in a new end-to-end process, I cut $30M in expenses. I also improved signing format, process timing, sign production, and in-store tools.> I successfully launched the new “Leader on Duty” program, which focused on being an empowered, effective leader while producing exceptional customer experiences. > Providing comprehensive coaching and staff mentoring, I coached six employees into promotions within 18 months.
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Senior Manager, Jcpenney Store OperationsJcpenney 2007 - 2011Plano, Texas, UsRecruited to manage the $500M+ salary budget, I drove productivity and profit growth for seven specialty businesses. I automated key processes, set all productivity standards, designed a comprehensive training program, and ensured seamless implementations across the organization. I deployed cost management tools and scheduling solutions that empowered leadership to identify individual and global strengths/opportunities. DELIVERED RESULTS:> I achieved impressive basis point improvements, including a 70+ decrease in salary cost ratio, 300-600 increase in productivity, and a 400+ boost in customer experience scores.> By introducing high-impact systems and efficiencies, I delivered profit improvements for three consecutive years.> Establishing the company commission productivity program, I opened a $60M-$70M sales opportunity.> I built the jTime Learning Center, a centralized online library of 62 tutorials/exercises, to train associates on automated labor scheduler. This initiative produced four certifications.
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Director Center Store Operations - Learning OrganizationThe Limited 2005 - 2007Wilmington, De, UsPromoted to deliver intelligent solutions for all areas of the $500M+ business, including leadership development, brand management/positioning, business planning, and operational compliance, I provided expert coaching, training, and consultation to 44 regional/district managers and an executive leader. I acted as an organizational thought leader, influencing behavioral changes in top-level managers. By developing assessments, workshops, and content, I positively impacted 1,000+ associates during brand conferences, executive reviews, regional meetings, HQ education, and loss prevention conferences. DELIVERED RESULTS:> I boosted YOY comp sales 15% and empowered 78% of district managers to achieve their comp sales goals.> By improving comprehension of operating systems, tools, and processes, I elevated raw conversion rate 4%. > Coaching field teams on best practices, I significantly improved loss prevention.> I received an average 9.9/10.0 evaluation score for all monthly workshops.> Realizing double-digit sales improvements for Q4 2005, I convinced leadership to change behavior relating to Beauty Brand merchandise flow, zoning, and labor scheduling. I also introduced effective labor scheduling practices.> Keeping 150+ leaders apprised of product features, salesfloor behaviors, and selling strategies, I grew business and drove seamless brand integration. -
District And Regional Leader, Victoria’S Secret BeautyThe Limited 2002 - 2005Wilmington, De, UsRecruited to manage a $50+ million region encompassing four district managers and 45+ stores, I established and upheld the highest standards of excellence in customer service, operational processes, labor scheduling, and talent management. I coordinated loss prevention and audit training in all districts. Represented the field at HQ monthly meetings with President and top-level executives. DELIVERED RESULTS:> Beating company averages by 8%, I achieved double-digit YOY increases for six seasons.> Dedicating 75+% of time on talent at district manager level, I hired and retained 90% top talent. > By reducing shrink results 2% and managing payroll within 1% variance to plan, I optimized profits. > Successfully opening four new stores, I produced record-breaking results by devising efficient operational, merchandise flow, backroom organization, store layout, product allocation, hiring, and staff scheduling strategies 6 weeks prior to grand opening.> I was promoted from initial District Manager position in 2004, where I managed a $30+ million metro district, overseeing 2 districts, 23 direct reports, and 13 stores. I was designated as mentor by the company to coach six district managers.
Amiee Bayer-Thomas Skills
Amiee Bayer-Thomas Education Details
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College Of Saint Benedict And Saint John’S UniversityBachelor Of Arts In Management - International Intensive -
Collège International De Cannes, Cannes, FranceInternational Business And French
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Southern Methodist UniversityRetail Academy
Frequently Asked Questions about Amiee Bayer-Thomas
What company does Amiee Bayer-Thomas work for?
Amiee Bayer-Thomas works for Ulta Beauty
What is Amiee Bayer-Thomas's role at the current company?
Amiee Bayer-Thomas's current role is Retail growth strategist driving retail efficiencies, building brand prestige, and driving customer service excellence.
What is Amiee Bayer-Thomas's email address?
Amiee Bayer-Thomas's email address is ab****@****ney.com
What is Amiee Bayer-Thomas's direct phone number?
Amiee Bayer-Thomas's direct phone number is +121492*****
What schools did Amiee Bayer-Thomas attend?
Amiee Bayer-Thomas attended College Of Saint Benedict And Saint John’s University, Collège International De Cannes, Cannes, France, Southern Methodist University.
What skills is Amiee Bayer-Thomas known for?
Amiee Bayer-Thomas has skills like Retail, Merchandising, Leadership, Sales, Team Building, Management, Marketing, Inventory Management, Store Management, Inventory Control, P&l Management, Visual Merchandising.
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