As HR Manager for Thompson Arthur (Greensboro), Harrison Construction Company (Asheville) APAC-Atlantic, Inc. (Savannah, GA), I plan, coordinate, and direct the administrative functions of the organization. Our team oversees the recruiting, interviewing, and hiring of new staff; consults with top executives on strategic planning; and serves as a link between an organization's management and our employees.With 4 positions reporting to my role, I do my absolute best to provide the leadership and guidance to take care of each current and potential employees needs.

As HR Manager, I handled employee-related issues, supported recruiting and retention efforts, and kept performance at peak levels. Identified problems, solutions, and nurtured job satisfaction.The bulk of the role involved payroll and benefits administration, full cycle recruiting, administering leave (FMLA, LOA, STD/LTD, WC, ETC.), one on one coaching for the supervisory team, and conflict resolution, with great opportunity for developing and refining systems. Implementation/Training Manager of ADP Workforce Now, Timekeeping, and Payroll.

Managed and resolved employee relations issues and provided guidance to line management in accordance with policy and procedure. Planned and orchestrated monthly employee appreciation and company-wide events. Full cycle recruiting, including maintaining all employee personnel files (medical and I-9), distributed employee performance appraisals, processed unemployment and disability claims. Assisted with payroll through ADP WFN, expense approvals with Concur, timekeeping and benefits administration for multiple locations including Canada.

Directed all Human Resources functions, including Administrative, Recruitment, Benefits and Compliance, Payroll and Attendance. Managed all on-boarding tasks, terminations, status changes, benefit enrollments, pay increases, I-9 verification, drug screens, MVR Requests, Accident Reports, and all other human resource related tasks.

Facilitated accounting duties, fulfilled billing department goals for invoicing, statements, expense report approval and maintaining contacts for 50+ clients and consultants. Provided support with preparation of offers, executed background checks, drug screens, I-9 verification, and other on-boarding tasks. Provided a prominent level of customer service to meet defined service standards and metrics. In addition to office organization, facilities management, corporate event planning, vendor management, and project coordination/support.

I am responsible for maintaining billing database, providing monthly billing memos for attorney review, billing electronically using various software systems as well as running and analyzing necessary reports for review.

I was the negotiator between the patient and the hospital, and between the hospital and the community. As Patient Representative, I provided a specific channel through which patients and family members could seek solutions to problems, concerns and needs as well as the Coordinator of the Service Recovery Program. I was responsible for data collection and retention of information related to patient complaints and grievances.

My responsibilities surrounded Accounts Payable, Executive Management and Administrative Support. While in this position, I completed Accounts Payable processing, Employee Expense Reimbursements, reconciled monthly American Express statements for 9 Partners over 3 offices.I also assisted Human Resources with miscellaneous duties including, preparing job descriptions, evaluation forms, proof reading manuals and handbooks, and preparing letters for the clients.My Administrative role consisted of maintaining our electronic filing system, office supply inventory, and mailing reminder cards for Partners. Other general administrative duties followed as well as providing Executive Support to the Managing Partner as well as other Partners in the firm. I completed necessary travel arrangements, fight, hotel and rental car, as required.

My role and responsibilities included Receptionist and Administrative Assistant for the Wesley Long Human Resources Office, while providing support to the Employee Performance Manager. While in this position, I assisted with NCESC Claims, completing telephone and written employee verifications, distributing name badges at Employee Orientation, maintaining job postings, and data entry with the Lawson HR System.

My role and responsibilities included Receptionist and Administrative Assistant for the Construction Management Office located on the Cone Health Campus. I provided Administrative support to the Director as well as numerous Contractors, which involved creating invoices for Capital Accounting and general administrative duties.