Working within Telstra HR Shared Services, this role delivers on a number of key HR initiatives, with a main focus on restructures and building capabilities.This role is responsible for the case management of retrenched staff across all levels and business units within the organisation. This includes providing advice and influencing around policy, stakeholder management, career counselling and facilitating Career Transition Workshops on a national level.This role was fundamental in the successful implementation of a new Redeployment process across both Telstra and Sensis, driving key initiatives as required.Key areas of responsibility:• Execute HR processes and policies, employee advocacy framework and drive key HR initiatives. • Educate, consult and influence stakeholders on EA/FWA/Statutory compliance requirements. • Determine specific project HR requirements with internal stakeholders.• Case management of retrenched staff across all levels and business units within the organisation. • Case file documentation, reporting analytics and metrics for risk mitigation & mediation.• Support capability building initiatives by facilitating training teams across Telstra & Sensis and Telstra’s RPO partner.• Understand local IR landscape and ensure compliance to EA and statutory requirements.• Proactively formulate strong partnerships nationally across the business based on credibility, influencing and subject matter expertise.

This role was developed due to a change in client agreements to develop, review, and implement processes and policies to ensure effective and consistent application across the business. This role offered HR advice, support and assistance to contract employees. • Provided advice, support and assistance on all engagement, contract employee and compliance related matters to stakeholders across multiple sites throughout Australia.• Managed the operational engagement between stakeholders• Management and creation of reporting metrics including headcount, remuneration changes, scheduling and exits.• Management of contractor workforce on various client sites throughout Australia; OHS/WHS auditing and compliance, advisory on FWA, WHS, and contractual queries.• Proactively managed recruitment lifecycle for contactors including contract generation, HR administration, performance management, remuneration changes and exits. • Developed quality documentation – user procedures, policies and guidelines, mapping of business procedures, making process enhancement recommendations, constantly reviewing efficiencies to support the achievement of business objectives.

Supporting a diverse group across two business units this generalist role partnered with the business to provide support across a range of HR administration disciplines.• Prepared employment contracts in line with current legislative requirements.• Provided advice and consult on remuneration, right to work, insurance, workers compensation, HR legislation and employee relations.• Coordination of quarterly staff commission documentation and compiling performance metrics.• Talent pipelining of candidates, to assist with volume recruitment projects.• Provision of HR metrics reporting, data entry and quality checks.• Primary point of contact for payroll queries and escalations. • Monitored and reported on work cover, right to work, insurance and ABN compliance. • Managed employment on boarding, OHS, contract extensions, remuneration increases.