Big Bang ERP is a boutique consulting firm that helps businesses optimize and streamline their operations with Salesforce CRM, FinancialForce.com and NetSuite ERP systems as well as custom cloud-based software applications.Our highly skilled team of experts works hand in hand with organizations to achieve exceptional business improvements by implementing, customizing and supporting the world's leading cloud-based business solutions.Task Description:- Scripting and Customization- Analyze business procedures and determine the appropriate modifications to be applied to the software- Help in the development of specifications, configure the system, develop and install modifications- Communicates regularly with the project manager on the status of the work in progress- Respond to customer calls and provides immediate assistance for urgent requests- Develop specific functionalities as required and modify data according to the industry- Provide training to users during the implementation phase- Develop an action plan according to the customers' specifications and their roles

The main role consist of being an expert in process improvement for all the credit departments. The goal is optimizing the working conditions of the employees and facilitating everyday work. Tasks include:- Business analysis- Requirements gathering- Data analysis- Building IT solutions (VBA)- Implementing IT solutions- Develop and give training sessions- Consulting and customer relationsAn example of a solution designed was to calculate financial ratios required to asses loan demands. A user interface was designed for the credit analyst to enter customer financial information and automatically display onscreen results.

Primary task is treating customer application for guaranteed loans based on risk assessment. Secondary tasks include:- Contract validation- Goods purchases registry- Customer support relationsHighlights:- High approval limit- Impeccable work ethics- 5+ years in credit experience (in all)

This role consist of mainly treating credit card applications. The tasks required to complete the works includes:- Multi-tasking- Risk assessment analysis- Training Junior analysts

• Reducing bottlenecks by designing and implementing necessary software tools(excel sheet and VBA).• Evaluating Pratt & Whitney Canada’s Turbo machinery department by using Value Stream Mapping.• Suggested and added kaizen bursts where process improvements were needed.• Redesigned workflows using lean methodology such as the stop watch method.• Successfully incorporating kanban systems .• Serving as a reliable liaison with the customer and setting up the meetings.• Managing and evaluating team activities in a Gantt Chart ensuring project completion within desired timeline.• Showcasing the results to our customer and to our immediate University supervisor with all supporting