• Facilitated stakeholder meetings, prioritized business requirements, and ensured on time delivery; • Conducted stakeholder interviews to understand business needs and objectives; • Developed and maintained detailed project documentation, including business requirements, functional specifications, and process flows; • Collaborated with cross-functional teams to ensure alignment on project goals and deliverables; • Performed gap analysis to identify discrepancies between current and desired states; • Facilitated meetings to gather feedback and refine requirements; • Provided support during testing phases to validate that the system meets the specified requirements; • Assisted in the development of user training materials and conducted training sessions as needed;

• Gathering customer requirements and optimizing the e-TAİM platform to be user-friendly; • Analyzing business processes for the implementation of new features and improvements on the application and website; • Conducting discussions with management, evaluating customer feedback, and delegating tasks to developers; • Streamlining processes for attendance tracking and request management through process optimization; • Preparing technical tasks and coordinating execution to ensure timely project completion; • Conducting system tests and preparing user training materials for new functionalities;

• Automation and electrical solutions;• Service of various power, automation, lighting systems;• Repair of electrical devices such as generators, transformers, electrical motors;• Marketing, representation, import, retail and wholesale of electrical materials and equipment and etc.