Amila Jayamaha Email and Phone Number

-Efficiently addressed guest inquiries and requests, ensuring timely and effective service-Assisted the front office crew with various operational tasks, providing valuable support-Upheld outlet cleanliness by meticulously completing daily checklists with great attention to detail-Comprehended and fulfilled guest requirements, consistently delivering exceptional service in everycustomer interaction-Maintained restaurant hygiene by clearing tables, returning trays to the kitchen, sweeping andmopping floors, sanitizing kitchen utensils, and attending to restroom facilities-Welcomed customers warmly, recorded orders, and served food and beverages with a consistentlypositive and helpful demeanor, addressing any menu-related questions proactively.

-Supervised the auditorium during performances, addressed seating disputes, and handled disruptionsfrom any disruptive individuals.-Cleaned and tidied the auditorium, foyer, toilets, and other designated areas at the conclusion of eachperformance.-Handled phone inquiries and advance bookings, utilized a digital map of the auditorium to identifyavailable seats.-Provided assistance in maintaining a safe venue, adhering to the Covid-19 Safety Plan, and performedsafety concierge duties, including spot cleaning.-Collaborated closely with the Housekeeping Supervisor to understand the building's cleaning needs,products, and equipment to maintain the required standards, ensuring compliance with Health andSafety regulations.-Reported any maintenance issues promptly to the relevant authorities.

-Provided information about available travel options, including schedules, fares, and routes-Collaborated with airlines, travel agencies, and other transportation providers to secure the bestavailable fares and deals for customers-Utilized ticketing software and systems effectively to streamline ticketing processes and maintainaccurate records-Provided exceptional customer service throughout the booking and travel process, ensuring a positivecustomer experience-Supported the ticketing team in administrative tasks, such as filing, data entry, and maintainingticketing records