Amila Muthukumarana Email & Phone Number

Sri Lanka

Sri Lanka

Client Relationship Management: Building and maintaining strong relationships with clients and internal stakeholders.Strategic Planning: Developing and implementing strategies to achieve business goals and increase market share.Process Improvement: Identifying and implementing process controls to enhance service consistency and efficiency.Cross-functional Collaboration: Working closely with product partners, legal, compliance, and other internal teams to provide tailored solutions.Sales and Pipeline Management: Managing sales pipelines and converting potential trade opportunities.Training and Development: Conducting training sessions and knowledge-sharing forums for both internal and external stakeholders.Quality Assurance: Performing regular checks to ensure transactional quality and identifying areas for improvement.Communication Skills: Operating in an open, transparent manner and effectively communicating with various parties.Accountability: Taking full responsibility for supporting business operations and outcomes.Customer Service Excellence: Focusing on delivering superior pre and post-sales service to corporate clients.

Sri Lanka

Customer Service Excellence: Maintaining and improving the delivery of superior customer service by driving operational performance.Document Management: Ensuring accurate and timely processing of trade transactions and proficiently handling document management.Technical Knowledge: Applying expertise in UCP600, URDG758, and URC522 to resolve technical issues and staying updated with commercial practices.Stakeholder Management: Building and maintaining positive working relationships with internal and external stakeholders.Risk Management: Following audit procedures, compliance policies, and guidelines to mitigate potential risks.Team Development: Supporting the development of a cohesive team environment and fostering teamwork.Attention to Detail: Ensuring accuracy in document processing and transaction handling.Communication Skills: Effectively communicating with various stakeholders and teams.Problem-Solving: Identifying issues and implementing solutions in a timely and efficient manner.Organizational Skills: Managing multiple tasks, prioritizing workload, and meeting deadlines effectively.

Sri Lanka

Banking Operations: Expertise in recording and settlement of collection and documentary credit bills.Trade Finance: Proficiency in processing distributor financing for multinational organizations and import post-shipment financing.Nostro Account Management: Experience in Nostro reconciliation and managing suspense accounts.Export Documentation: Knowledge of export documentary credit advising processes.Training and Development: Ability to conduct trainings on banking products and processes.Financial Reconciliation: Skills in reconciling accounts and ensuring accuracy in financial transactions.Risk Management: Understanding of banking risks and compliance with regulatory requirements.Customer Service: Ability to provide excellent customer service to clients and stakeholders.Attention to Detail: Ensuring accuracy and precision in all banking operations.Communication Skills: Effective communication with internal teams, clients, and other stakeholders.

Sri Lanka

Cash Handling: Proficiency in managing cash counters and working as a chief teller.Customer Service: Ability to handle front-end counter operations and provide excellent customer service.Account Management: Experience in account opening, fund transfers, and handling time deposits.Cheque Clearing: Knowledge of inward and outward cheque clearing processes.Remittance Services: Skills in processing both local and foreign remittances.Standing Orders: Proficiency in setting up and managing standing orders for clients.Draft Issuance: Ability to issue local and foreign drafts accurately.Foreign Exchange: Experience in managing foreign exchange transactions and NRFC/RFC accounts.Attention to Detail: Ensuring accuracy in all banking operations and transactions.Communication Skills: Effective communication with customers, colleagues, and other stakeholders.

Sri Lanka

Underwriting: Knowledge and skills in underwriting insurance policies.Claims Processing: Proficiency in processing insurance claims efficiently and accurately.Quotation Issuance: Ability to generate and issue insurance quotations to clients.Client Servicing: Providing excellent customer service to clients and addressing their insurance-related queries.Attention to Detail: Ensuring accuracy in underwriting, claims processing, and quotation issuance.Analytical Skills: Ability to assess risks and make informed decisions during the underwriting process.Communication Skills: Effective communication with clients, colleagues, and other stakeholders.Organizational Skills: Managing multiple tasks, prioritizing workload, and meeting deadlines effectively.Teamwork: Collaborating with team members to achieve departmental goals.Problem-Solving: Identifying issues and implementing solutions in a timely and efficient manner.

Master Of Business Management, Marketing

Master Of Business Administration - Mba, Business Administration And Management, General

Specialist Advance Diploma In Teaching Training And Accessing Learning

Diploma In Credit Management

Certificate In Banking And Finance

Certificate In International Trade Finance (Citf)

Diploma In Human Resource Management