As the Head of Project Management Office (PMO) at LB Finance PLC, I lead the strategic coordination and execution of IT projects within the fintech landscape. In this pivotal role, I coordinate and oversee various sections including database management, data science, network infrastructure and security, service desk, software development, and more. My responsibilities span across project governance, stakeholder management, resource allocation, and regulatory compliance, ensuring seamless integration of technology solutions to enhance LB Finance PLC's financial services offerings. Key duties include:• Strategic Coordination: Orchestrating cross-functional teams to drive forward strategic IT initiatives aligned with business objectives.• Project Governance: Establishing and maintaining project governance frameworks to ensure project success and compliance.• Stakeholder Management: Facilitating effective communication and collaboration among stakeholders, including internal teams and external partners.• Resource Management: Optimizing resource utilization across various sections to maximize project efficiency and delivery.• Regulatory Compliance: Ensuring all IT operation adhere to relevant regulatory requirements, safeguarding LB Finance PLC's reputation and integrity.• Vendor Management: Selecting and managing vendors and suppliers to support IT project needs and deliverables.• Agreement Negotiation: Negotiating contracts and agreements with vendors and suppliers to secure favorable terms and conditions.• Service Improvement: Implementing continuous service improvement initiatives to enhance IT service delivery and customer satisfaction.

As the Network Engineer, my scope of responsibilities covered a wide range of crucial areas within the company. Here's a summarized overview of the key aspects:1. Policy implementation and operational compliance2. Managing QOS3. Network availability and planning4. Transmission network expansion and maintenance5. Continuous monitoring and preventive maintenance of the network6. Service provisioning of enterprise customers7. Representing company within the area8. Fostering an effective stakeholder management9. Project planning and monitoring10. Contractor management and budget oversight11. Inventory management and cost saving initiatives12. Standardization of operational tools13. Staff development and trainingsIn summary, my role as a Network Engineer involved a comprehensive set of responsibilities, spanning from technical aspects such as network availability and service provisioning to managerial functions like budget oversight, staff development, and customer relations.

As the Project Engineer for a newly initiated UAE Telco project, my primary responsibilities were focused on laying the groundwork for the project in an overseas environment. The key duties I undertook in the initial stage encompassed:1. Initial relationship building2. Resource arrangements3. Client management4. Contract management5. HR management6. HSE complianceIn essence, as the Project Engineer for the UAE Telco project, my role was pivotal in setting the foundation for the project's success by addressing fundamental aspects of relationship building, resource management, client and contractor engagement, HR functions, HSE compliance, and overall fulfillment of basic business prerequisites.

As the Manager in the Outside Plant Maintenance Center (OPMC), my role was extensive and multifaceted, with a primary focus on effective management practices. The following points provide a concise summary of the key responsibilities and areas of emphasis:1. Policy implementation and compliance2. Support to achieve sales target by aligning operational resource3. Quality of Service (QOS) management4. Project planning and management5. Performance management of staff6. Smooth functioning of the network and uninterrupted telecommunication facilities.7. Fostering stakeholder collaboration.8. Managing administrative functions and health and safety of staff9. Financial management10. Inventory and resource optimization11. Contractor management12. Customer relations and business development13. Network planning and deployment14. Vendor managementIn summary, my management role encompassed a broad spectrum of responsibilities, ranging from policy implementation and sales target alignment to quality of service management, financial oversight, and personnel development. The role demanded a strategic approach to project planning, network deployment, and effective collaboration with stakeholders for operational excellence.

As the Network Engineer, my scope of responsibilities covered a wide range of crucial areas within the company. Here's a summarized overview of the key aspects:1. Policy implementation and operational compliance2. Managing QOS3. Network availability and planning4. Transmission network expansion and maintenance5. Continuous monitoring and preventive maintenance of the network6. Service provisioning of enterprise customers7. Representing company within the area8. Fostering an effective stakeholder management9. Project planning and monitoring10. Contractor management and budget oversight11. Inventory management and cost saving initiatives12. Standardization of operational tools13. Staff development and trainingsIn summary, my role as a Network Engineer involved a comprehensive set of responsibilities, spanning from technical aspects such as network availability and service provisioning to managerial functions like budget oversight, staff development, and customer relations

As an Engineer in Transmission Planning, I• Oversaw transmission (Microwave and Fiber) activities of FTK rollout projects with vendors such as Huawei, ZTE, and Ericsson.• Coordinated with PMO, regional teams, and vendors for timely delivery of transport network services.• Acted as a single point of contact for transmission planning across all projects under PMO.• Established monthly targets and monitored progress towards their achievement.• Optimized transport network for uninterrupted services to user divisions.• Maintained optimum inventory levels for the transmission network.