Amilcar Bonilla Email & Phone Number

• Quality Management: Oversee collection quality, reporting, and training to ensure project success.• Team Training: Organize and provide team training per client specifications.• Project Tracking: Report daily on project execution and quality based on client guidelines.• Revenue & Cost Management: Maximize revenue and manage project costs.• Process Improvement: Develop methods to enhance communication and efficiency in projects.• Stakeholder Communication: Communicate goals and information between clients and stakeholders.• Reporting & Analytics: Provide system reports and analytics to account managers, clients, and management.• Multitasking: Manage multiple ongoing activities in a fast-paced environment, ensuring accurate follow-ups.• Service Level Achievement: Lead the team to maintain service levels with a focus on quality.

• Responsible for collection quality, reporting, quality management, and training of the project.• Provides quality team training and organize it according to client specifications.• Reports daily tracking of the project execution and quality based on the guidelines provided by the client.• Maximize revenue and manage costs for each project.• Creates methods to improve communication and efficiency when executing a project.

• Collect, interpret, and effectively communicate information and goals between clients and project stakeholders.• Provide system reporting or analytics to the account manager, operations unit, clients, and management upon request.• Multi-task ongoing activities from multiple people in a fast environment while producing accurate and timely follow-ups and execution of products and services.• Maximize revenue and manage a budget for each project.• Responsible for leading a team to achieve/maintain service level with a focus on quality.

• Oversee the day-to-day progress of a slate of projects• Responsible for effectively initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing, and delivering all activities for projects.• Responsible for maximizing earned revenue against a contract• Report outcomes and observations to the Project Manager• Execute tasks as needed to help achieve client success.

Nicaragua

• Revenue Initiatives: Develop strategies to boost revenue and enhance company-wide performance.• Forecasting: Forecast and report revenue goals for each sales channel.• Partnerships: Build relationships with travel agencies and OTAs to increase brand awareness and generate leads.• Collaboration: Work with the Marketing & Sales team to achieve sales targets

Nicaragua

 Responsible for inventory and rate management through the application of effective hotel pricing concepts, yield management optimization and selling strategies. Development of accurate reports to support decision process with Corporate Accounts and Groups.  Weekly and monthly forecasting of revenue, divided by segments. Analysis of budget and annual goals.  Analysis of different business mixes providing effective RevPAR growth.  Content management across all distribution channels, visibility audits and competitor checks in websites: GDS, Expedia, Booking.com, amongst others.  Negotiations with different agencies for promotions and prices.  Support in several initiatives to drive incremental business, loyalty programs, partnerships and special offers.  Ongoing analysis of channel production and development of reports.

Nicaragua

Nicaragua

• Inventory Management of Raw material• Supervising quality process and good use of materials• Managing with suppliers with their materials• Negotiating prices with suppliers

Master Of Business Administration - Mba, Business Administration And Management, General

Degree Course, Finance, General

Bachelor'S Degree, International Business

Secondary Education Certificate