Alex Miller Email & Phone Number

Toronto, ON, CA

Toronto, ON, CA

• Conducting information security risk assessments and assessing against FS Corporate IT policies.
• Developing and documenting secure solution deployment and configuration guides as the direct result of the completed risk assessments.
• Developing and implementing policies and procedures to manage risk and ensure compliance with PIPEDA, GDPR, and PCI-DSS 4.0.
• Day to day evaluation of adherence to Four Seasons internal information security controls.
• Identifying weaknesses within operational, system and network processes and escalating these observations for management prioritization.

Toronto, Ontario, Canada

• Cybersecurity Specialist reporting to Director, ISO/ITS, Cyber Operations. Primary role involved developing and enforcing cybersecurity policies and guidelines to protect TTC's information systems and data by.
• Advised senior management on security risks, threats and best practices, resulting in the adoption of a comprehensive security program that aligned with industry standards and regulatory requirements.
• Conducted regular security audits to identify vulnerabilities and implemented remediation strategies resulting in a 65% reduction in negative security events over five months.
• Collaborated with incident response teams to perform thorough investigations and develop actionable recommendations to prevent future incidents, resulting in a more proactive and effective incident response program.
• Developed and delivered training sessions to increase security awareness among staff and contractors

• Enhanced the technical risk assessments process for international reinsurance partnerships
• Led vulnerability remediation initiatives with infosec, application and infrastructure teams
• Coordinated risk mitigation initiatives with clients by identifying key risks and recommending solutions.
• Documented and maintained compliance with cyber security playbooks, policies and knowledge base articles used to support the established Incident Management and CSIRT processes.

• Acted as the point of contact for coordinating business intelligence, producing executive reports, project documentation requests and managing presentation files on behalf of Global Finance and Risk Management prior to.
• Implemented cycle of continuous improvement for complete content management system progress (procedures, forms, work instructions, H&S standards)
• Supported Manufacturing, Operations & Investment for document control purposes – engineering documentation; lessons learned; corrective action reports; standard operating procedures; work instructions; configuration.
• Implemented document control system beyond ISO 9001, 14001, 18001, 27001 certification standards.
• Developed knowledge and curiosity in multiple IT areas including Architecture, Security, Database Management, System Administration and Risk Management.

Guelph, Ontario

• Implemented a complete document control system overhaul for the ‘Global Energy Business’ sector, including business intelligence and monitoring systems.
• Established standardized guidelines for improved efficiency in the processing, control and tracking of physical and electronic documentation through all departments.
• Developed a global system for procedural document accessibility through touchscreen computers to save $300,000 per year through ink, paper, lost time costs. System was implemented at each of the 72 manufacturing.
• Obtained ISO 9001, ISO14001 and OHSAS 18001 certification for systems relating to standard operating procedures, project tracking and continuous improvement through Kaizen.
• Developed a platform for Health & Safety to track, modify and investigate incident reports and near misses.
• Developed a platform for Manufacturing to monitor business intelligence metrics through SAP & SharePoint APIs.

Guelph, Ontario

• ISO 9001, ISO14001 and OHSAS 18001 audit experience.
• Extensive development of SharePoint 2007, 2010 and 2013 team sites by leveraging custom code (ASP.NET) to develop dynamic, data-driven Microsoft SharePoint 2013 and 2010 solutions, applications and functions using.
• Established standardized guidelines for improved efficiency in the processing, control and tracking of physical and electronic documentation throughout entire organization.
• SharePoint customization experience, including site definitions, custom web parts, web services, business data catalog, features and master pages using Designer and Visio.

Guelph, ON

• Contributed to the upgrade process for the company-wide content management system from eQMS to SharePoint
• Successful ISO 9001, ISO14001 and OHSAS 18001 audit certification experience
• Established guidelines for improved efficiency in the processing, control and tracking of physical and electronic documentation
• SharePoint customization experience, including site definitions, custom web parts, web services, business data catalog, features and master pages using Designer and Visio
• Maintained and controlled engineering documents, drawings and specifications pertaining to 25 to 30 major solar farm projects

Toronto, Canada Area

• Developed very strong Excel and PowerPoint skills in the regular updating of monthly team status reports.
• Prepared and presented a bi-weekly slideshow update for Digital Marketing department.
• Produced high-level research reports on the mobile landscape and consumer usage of mobile as it relates to an online banking firm
• Learned the importance of understanding the client, the products and the industry as well as how to capitalize on knowledge to drive product leads and garner consumer interest

Digital Forensics, Cybersecurity And Threat Management, 3.7/4.0 Gpa

Activities and Societies: Honours program. • Comprehensive practical experience in securing, protecting, and defending network.

Business & Economics, Bachelor Of Commerce

Activities and Societies: Varsity: Ultimate, Hockey, Volleyball. Co-op Ambassador (2+), Senior Co-op Advisor (1), Central Students.

Bachelor'S Degree, Business Administration And Management, General