With over 20 years in international market research and consulting, I have partnered with leading agencies like MEMRB, Synovate, Kantar, Ipsos, and AC Nielsen. I have led client service, operations, and project management across 30+ countries in the EMEA region. My expertise spans cost reduction, process improvement, and cross-functional team leadership, with extensive experience in supporting staff to embrace change.Specializations: PMO and Project Management, Risk Management, Operations Management, Data Quality Assurance, Digital Transformation, Offshoring/Outsourcing, Vendor Strategy & Management.Industry Expertise: Market Research (CPG, Shoppers & Automotive), Customer Experience (Automotive, Telecom), Research Services (Capability Building), Mystery Shopping Design, Survey Sampling, Insights Generation/Analytics/Visualization.Business Management Skills: Strategic and Business Planning, Budgeting, Process Improvement, Program and Best Practice Development.People Management Skills: Change Management, Performance Management, Training and Development Design and Execution, Senior-Level Candidate Interviewing, High-Potential (HIPO) Identification and Development.
Listed skills include Market Research, Marketing Research, New Business Development, Strategy, and 35 others.