Amin Khan Email and Phone Number

• Plan and implement communication strategies.• Keep track of company-related matters published in the media.• Draft media releases, and supervise listings and media kit development.• Initiate, plan and Supervise media promotion of the company.• Edit company texts and communication material.• Develop and consolidate relations with the media.• Schedule, Authorize and manage advertising and promotion campaigns.• Train and guide staff in external communications.• Develop promotional communication materials such as print-outs, pamphlets and web pages in coordination with staff.• Record, Review and update the company’s communication strategies.• Provide administrative support to programs and internal teams• Draft and edit communications copy (e.g. press releases, publications, social media posts)• Assist in maintaining web content and executing social media strategies• Update databases and media lists• Track projects and media exposure• Facilitate effective internal communications• Maintain calendars • Prepare presentations and reports• Provide support in the planning and execution of company events• Help manage the company’s digital presence through social media platforms• Assist in writing, editing and proofreading communication materials to ensure quality and clarity• Manage and update contact databases for media and clients• Collaborate with design teams to create visually appealing communication materials• Assist in providing transparent communication during crises to maintain the company’s reputation• Support internal communication initiatives, including employee newsletters, announcements and team events• Prepare regular reports for management review

Proper data & back office management of APCNF Project. The responsibilities are:-• Data entry of APCNF Project.• Maintain back office files, records & assets of the project.• Maintain attendance & log location of APCNF staff.• Update project data periodically & maintain it for retrieving.• Collect photos, videos from field & sort and compile them.• Upload information in MIS & whatsapp group periodically.• Any task assigned by APCNF Project Coordinator.

 Ensure different legal compliances like a Board meeting, GB meeting, bookkeeping, audit, annual returns, etc. as directed by the Board Ensure all required reports as required by the Board and external support agencies Managing day-to-day affairs of the FPO Discharge such other functions as may be delegated by the Board Identifying opportunities for business of the FPO / welfare of members, studies, business plan development and operationalization of the business plan. Information, training & orientation to members. Resource (financial, technical) mobilization for the FPO. Ensure setup of / access to different required infrastructure for the FPO. Maintain proper books of account; prepare annual accounts and audit thereof; place the audited accounts before the Board and in the annual general meeting of the Members Recruit other staff, on the direction of the Board, monitor their performance Establish and operationalize different required systems in the FPO – Accounting & Bookkeeping, Monitoring & MIS, Production, Marketing, Governance, HR etc.,o Motivate farmers to become a member of FPO and Mobilize shares.o Training multiple stakeholders involved in the project and coordinating with them.o Conduct Need Assessment, Planning, and Evaluation meetings from time to time.o Prepare bankable proposal and arrange finance for FPOo Promote producer groups / Companies to increase the bargaining power of farmers in the marketplace and to gain the benefits of market institutions, and commodity exchangeso Carry out market & commodity analysis, feasibility study to ensure better returns to Farmerso Manage aggregation and disaggregation processes at Farmer Producer Organizationso To prepare business plans and detailed road maps for FPOso Regular reporting and documentation for activities conducted to higher managemento Any other work assigned from time to time by the higher Authority.

Provide support and maintenance to existing management information systems (MIS).Generate and distribute management reports in accurate and timely manner.Develops MIS documentation to allow for smooth operations and easy system maintenance.Provide recommendations to update current MIS to improve reporting efficiency and consistency.Perform data analysis for generating reports on periodic basis.Develop MIS system for customer management and internal communication.Provide strong reporting and analytical information support to management team.Generate both periodic and ad hoc reports as needed.Understand customer problems and provide appropriate technical solutions.Analyze business information to identify process improvements for increasing business efficiency and effectiveness.Participate in cross-functional meetings to resolve recurring customer issues.Provide customer support and assistance in issue troubleshooting and resolution.

working with database software to find ways to store, organise and manage datatroubleshootingkeeping databases up to datehelping with database design and developmentmanaging database accessdesigning maintenance procedures and putting them into operationensuring that databases meet user requirementsliaising with programmers, applications/operational staff, IT project managers and other technical staffmanaging database security/integrity and backup proceduresimplementing security measuresdefining objectives through consultation with staff at all levelswriting reports, documentation and operating manualstesting and modifying databases to ensure that they operate reliablyproviding user training, support and feedbackwriting disaster recovery plansarchiving data.Monitoring monthly data feed uploads to the staging and live environments, checking the Feed Logs and Exceptions Reports to confirm that the data is being correctly loaded, running comparisons between reports from both environments, and investigating discrepanciesUtilizing Demand Tools software to setup de-duplication scenarios for contacts and organization recordsProcess event registrations and event-related gifts in the Raiser’s Edge and SphereMaintain donor database by creating and updating constituent records, including event, activity, relationship and contact informationAssist with other data entry and database cleanup projectsAssist the development department with special projects as neededPerform other administrative tasks and duties as assignedProcess and mail acknowledgement letters for membership dues, general operations support and conference sponsorshipsCoordinate rolling membership renewal appeal including generation of renewal letters/forms, scheduling stewardship reminders for the Membership TeamTrack and follow up on membership dues commitments

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.