Amin Panahi

Amin Panahi Email and Phone Number

IT Support Technician | Network & System Administrator
Amin Panahi's Location
Toronto, Ontario, Canada, Canada
About Amin Panahi

I hold a Bachelor's degree in Electrical and Computer Engineering, with extensive experience as an ๐‘ฐ๐‘ป ๐‘บ๐’–๐’‘๐’‘๐’๐’“๐’• ๐‘บ๐’‘๐’†๐’„๐’Š๐’‚๐’๐’Š๐’”๐’• and ๐‘ต๐’†๐’•๐’˜๐’๐’“๐’Œ/๐‘บ๐’š๐’”๐’•๐’†๐’Ž ๐‘จ๐’…๐’Ž๐’Š๐’๐’Š๐’”๐’•๐’“๐’‚๐’•๐’๐’“ in a Managed Service Provider (๐‘ด๐‘บ๐‘ท) environment. Throughout my career, Iโ€™ve consistently delivered results for both my company and our clients, overcoming unique challenges, including limited resources, to optimize IT solutions.๐‘บ๐‘ฒ๐‘ฐ๐‘ณ๐‘ณ๐‘บ:โ€ข๐‘ถ๐’‘๐’†๐’“๐’‚๐’•๐’Š๐’๐’ˆ ๐‘บ๐’š๐’”๐’•๐’†๐’Ž๐’”: Windows 7/10/11, Windows Server 2008-2022, Linux , Macโ€ข๐๐ž๐ญ๐ฐ๐จ๐ซ๐ค๐ข๐ง๐ : TCP/IP, Routing & Switching, VPN, Active Directory, DNS, DHCP, VLAN, โ€ขLAN/WAN, Network Equipment (Cisco, Fortinet, MikroTik)โ€ข๐‚๐ฅ๐จ๐ฎ๐ & ๐•๐ข๐ซ๐ญ๐ฎ๐š๐ฅ๐ข๐ณ๐š๐ญ๐ข๐จ๐ง & ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž๐ฌ: Azure, IaaS, PaaS, SaaS, Microsoft & Office 365, Microsoft Exchange, VMware (Esxi, vCenter), Hyper-V, VDI (Horizon, Citrix)โ€ข๐๐š๐œ๐ค๐ฎ๐ฉ & ๐’๐ญ๐จ๐ซ๐š๐ ๐ž: Veeam, Iperius, NAS, SAN, vSAN, Disaster Recovery Planningโ€ข๐’๐ž๐œ๐ฎ๐ซ๐ข๐ญ๐ฒ: Firewall configuration (Cisco, Frotigate, MikroTik, Kerio Control),Antivirus (Symantec),Hardening Techniques, ACLโ€ข๐Œ๐จ๐ง๐ข๐ญ๐จ๐ซ๐ข๐ง๐  & ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ ๐“๐จ๐จ๐ฅ๐ฌ: PRTG, SolarWinds, Microsoft SCCM, Jira, Servicenowโ€ข๐ƒ๐š๐ญ๐š๐›๐š๐ฌ๐ž ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ: MS SQL Server, SQL Queryโ€ข๐Ž๐ฉ๐ญ๐ข๐ฆ๐ข๐ณ๐š๐ญ๐ข๐จ๐ง ๐•๐จ๐ˆ๐ & ๐‚๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐œ๐š๐ญ๐ข๐จ๐ง: Asterisk, Issabel, VoIP Solutionsโ€ข๐’๐œ๐ซ๐ข๐ฉ๐ญ๐ข๐ง๐  & ๐€๐ฎ๐ญ๐จ๐ฆ๐š๐ญ๐ข๐จ๐ง: PowerShell, Pythonโ€ข๐‚๐‚๐“๐• & ๐’๐ฎ๐ซ๐ฏ๐ž๐ข๐ฅ๐ฅ๐š๐ง๐œ๐ž: CCTV systemsโ€ข๐๐š๐ฌ๐ฌ๐ข๐ฏ๐ž ๐๐ž๐ญ๐ฐ๐จ๐ซ๐ค๐ข๐ง๐  & ๐‚๐š๐›๐ฅ๐ข๐ง๐ : Structured cabling, passive networkingโ€ข๐’๐จ๐Ÿ๐ญ ๐’๐ค๐ข๐ฅ๐ฅ๐ฌ: Communication, Adaptability, Problem-Solving, Teamwork, Leadership, Creativity, Attention to Detail.Iโ€™m particularly passionate about bridging the gap between ๐’๐’-๐’‘๐’“๐’†๐’Ž๐’Š๐’”๐’†๐’” ๐’”๐’š๐’”๐’•๐’†๐’Ž๐’” and ๐’„๐’๐’๐’–๐’… ๐’†๐’๐’—๐’Š๐’“๐’๐’๐’Ž๐’†๐’๐’•๐’”, with a focus on securing and streamlining communication between them. My goal is to enhance productivity while reducing costs to the maximum extent, ensuring businesses run smoothly with minimal downtime and high security.Connect with me on the Linkedin! You can reach me at:4minpanahi@outlook.com

Amin Panahi's Current Company Details

IT Support Technician | Network & System Administrator
Amin Panahi Work Experience Details
  • Electro Mizan Andisheh
    Network And System Administrator
    Electro Mizan Andisheh Sep 2019 - Jul 2024
    โ€ข Provided comprehensive exceptional technical support to clients, resolving hardware, software, and network issues both on-site and remotely, achieving a 95% SLA compliance rate.โ€ข Enhanced network security by implementing Active Directory, DNS, DHCP, VPNs, and firewalls, significantly reducing security incidents.โ€ข Spearheaded VDI deployments using Horizon and Citrix, improving remote accessibility for clients and increasing system uptime through fault tolerance and load balancing mechanisms.โ€ข Optimized storage solutions through NAS, SAN, and vSAN technologies, ensuring high availability of critical data and improving storage performance.โ€ข Fostered strong customer relationships by providing responsive and effective service, leading to a 25%increase in client satisfaction scores.โ€ข Trained and led help desk teams, improving ticket resolution times and boosting overall team efficiency.
    View
  • Electro Mizan Andisheh
    It Support Technician
    Electro Mizan Andisheh Feb 2017 - Mar 2019
    โ€ข Provided end-user support, troubleshooting hardware and software issues, and maintaining a high first-time resolution rate on help desk tickets.โ€ข Installed, configured, and updated systems, ensuring stability and security, which contributed to a 20%decrease in system downtime.โ€ข Assisted in implementing network devices and backup solutions, ensuring business continuity through reliable backup strategies.โ€ข Developed training materials and provided user support, enhancing user proficiency.
    View

Amin Panahi Education Details

Frequently Asked Questions about Amin Panahi

What is Amin Panahi's role at the current company?

Amin Panahi's current role is IT Support Technician | Network & System Administrator.

What schools did Amin Panahi attend?

Amin Panahi attended Sirjan University Of Technology.

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