- Managed and teams : Digital Marketing, ECRM, and Social Media, focusing on developing innovative and strategic solutions. - Designed and executed digital marketing strategies that resulted in 100% growth in users, followers, and orders. These strategies included optimizing advertising campaigns, reducing customer acquisition costs, and leveraging data analysis for decision-making. - Oversaw the Digital Marketing team, creating content calendars and planning the production of diverse, targeted content that led to increased user engagement and sustainable brand growth on social media. - Successfully managed social media channels, including Instagram, achieving significant growth in followers and increased engagement rates. Implemented advertising campaigns and collaborated with influencers to attract more users and strengthen brand image. - Led content production projects, supervising the production team and creating video, visual, and written content aimed at strengthening audience connection and enhancing brand awareness. - Doubled phone sales by providing practical solutions and strategic advice to the Sales team, focusing on improving customer experience and increasing conversion rates. - Implemented innovative strategies within the ECRM team, which resulted in reducing customer dissatisfaction and converting them into loyal customers. Actions included improving after-sales services, creating loyalty programs, and offering personalized recommendations.

- Responsibilities and Achievements: - Managed and supervised the social media team, including two admins and one copywriter. - Led the content production team with over 6 members, producing 60 videos, 60 posts, and over 1000 stories. - Increased Instagram followers from 25k to 65k and achieved over 20 posts with more than 200k impressions. - Boosted product sales via Instagram by 400 million Tomans per month. - Quadrupled user entries from Instagram to the website on a monthly basis. - Optimized follower acquisition costs from 20,000 Tomans to 2,000 Tomans. - Executed ad network campaigns, tripling the number of new users monthly. - Managed and executed 7 mini-campaigns and 2 mega-campaigns. - Led a mega-campaign that broke monthly sales records, achieving four times the users and revenue compared to the previous year. - Implemented retention marketing campaigns to increase orders with minimal advertising budget.Projects Instagram Follower Growth- Description: Increased Instagram followers from 25k to 65k within 6 months.- Role: Led social media strategy and execution, resulting in significant follower growth and engagement.- Achievements: 40k new followers, over 20 posts with 200k+ impressions, 400 million Tomans in monthly sales.Ad Network Campaigns-Description: Executed ad network campaigns to increase new users.-Role: Managed ad creation and optimization, reducing follower acquisition costs.-Achievements:Tripled new users monthly, reduced acquisition costs from 20,000 to 2,000 Tomans. Retention Marketing Campaigns- Description: Increased customer orders with minimal advertising budget.- Role:Planned and executed retention strategies, enhancing customer loyalty.- Achievements: Increased order volume and improved customer return rates.

-Industry Focus: Specialized in digital marketing and advertising for businesses in various industries, including apparel, accessories, and home goods. Developed tailored marketing strategies to meet the unique needs of each industry.- Instagram Growth:Managed and scaled Instagram accounts for multiple clients, driving significant growth in followers and engagement. Leveraged targeted content strategies and influencer partnerships to enhance brand presence.- Sales Optimization: Increased client sales by optimizing e-commerce websites and sales funnels. Focused on improving user experience, streamlining the purchase process, and boosting conversion rates through A/B testing and data analysis.- Conversion Rate Improvement:Worked on improving conversion rates by optimizing landing pages, checkout processes, and implementing effective call-to-actions. This led to a measurable increase in client revenue and customer satisfaction.- Data Infrastructure Development:Established a robust data infrastructure to monitor, track, and analyze performance metrics. This system enabled clients to make data-driven decisions, improving campaign effectiveness and overall business strategy.- Client Success:Delivered measurable results for clients, including increased online visibility, higher sales, and improved ROI from digital marketing efforts.

Engagement with Instagram Merchants: Conducted numerous meetings with Instagram merchants to deeply understand their needs and provide tailored solutions that helped improve their businesses. These interactions allowed me to gain valuable insights into the market and contributed to the growth of the merchants' sales.Attracting Instagram Merchants: Designed and executed targeted campaigns to attract Instagram merchants to the Padro platform. Collaborated with the marketing team to run simultaneous digital and offline advertising across various channels. -Negotiation and Contracting:Led extensive negotiations with Instagram sellers, resulting in the successful onboarding of many new merchants to the Padro service. Through compelling offers and tailored solutions, I was able to earn the trust and partnership of these sellers. Execution of Digital and Offline Campaigns: Worked alongside the marketing team to plan and execute simultaneous digital and offline campaigns. These campaigns spanned multiple channels, including social media, outdoor advertising, and online ads, aiming to attract merchants and increase brand awareness for Padro. Increasing Merchant Base:Through comprehensive efforts and effective collaboration with various teams, I successfully onboarded a significant number of Instagram sellers to the Padro platform, contributing to the growth and expansion of the sales network.

-Responsibilities and Achievements: - Seller Engagement and Development: Focused on generating interest, negotiating, and onboarding sellers to the Basalam platform. Pitched Basalam as a powerful selling platform, which increased seller engagement and interest in the services offered. -Digital Marketing Campaigns:Designed and executed various digital marketing campaigns aimed at attracting and retaining sellers. Developed strategies to enhance the platform's visibility and appeal, driving growth through targeted online campaigns. -Strategy Planning:Developed and implemented strategic marketing plans that aligned with overall business goals, focusing on increasing brand awareness and seller acquisition through digital channels. -Client Communications: Created and maintained all related client communications, ensuring clear documentation and reporting on campaign progress and outcomes. -Data-Driven Decisions:Utilized data analytics to track campaign performance, adjust strategies in real-time, and ensure the effectiveness of marketing initiatives.

fluent in warehouse managementsystem3pl Logistics CoordinatorNegotiate and make a deal withproviders & Couriers (B2B)Launching gateway post service for1000 sellersLogistics financial processes

responsible for generating interest,negotiating and developing sellers totradePitch Basalam as a power sellingplatform to sellers and increaseinterest in its serviceCreating and maintaining all relatedclient communications, documentationand reportshelp to increase sales