Amina A. Email & Phone Number

United Kingdom

Creating dashboards using Microsoft Excel to show sales performance. Monitoring stock levels, liaising with third parties about stock levels, measuring forecasts, sales & orders on a daily basis. Creating dashboard showing employee performance on the machines

 Reporting to the CEO’s Personal Assistant, providing administrative support including processing payments and invoices, credit control and assisting Tops Supplies with order handling using SAGE. Maintained and updated spreadsheets using Microsoft Excel. Applied Excel to handle large amounts of data as part of processing wages. Recorded details of customer enquiries, comments and complaints, resolved complaints via telephone and email. Managed online social media accounts. Provided initial point of contact for visitors.

London, England, United Kingdom

 Reported to the Retail Manager, responsible for financial transactions, cash handling and restocking equipment and products.

London, England, United Kingdom

 Hired to monitor, order and maintain required levels of stock across the business from various suppliers, reporting to the Assistant Manager/Duty Manager. Utilised Microsoft Excel to monitor, control and order stock as required, ensuring stock levels were maintained to meet sales targets. Monitored supplier pricing and modified store pricing as appropriate. Maintained stock control system and inventory records. Engaged suppliers to resolve delivery issues and new product releases. Monitored and updated waste control, identifying opportunities to reduce waste and damaged products. Conducted stock investigations/audits of physical stock holding and system balances.

London, England, United Kingdom

 National Citizen Service provide residential accommodation for young adults/schoolchildren to improve social skills and assist with personal development.  Engaged for a 3-month contract to provide point of contact with NCS staff at the accommodation to address daily problems.  Led briefing sessions covering fire, safety, food hygiene and behaviour for groups of young people and seasonal staff (up to 90 per group). Ran and monitored risk assessments for the site including room inspections and damage reporting. Ordered and distributed food for staff and residents, ensured stocks were maintained and additional purchases made when required.