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Amina B Email & Phone Number

Location: United Kingdom, United Kingdom, United Kingdom 4 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 57%

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United Kingdom, United Kingdom, United Kingdom

Who is Amina B? Overview

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Amina B previously worked as Mental health support worker at Creative Support and Medical Receptionist at Belgravia Centre Hair Loss Clinic. Amina B holds Associate'S Degree, Mental And Social Health Services And Allied Professions from Mulberry School For Girls.

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About Amina B

An empathetic professional with over 5 years of customer service and administrative experience. Skilled in providing exceptional support through strong communication, organization, and problem-solving abilities. Background includes roles as a Receptionist, Support Worker, and Customer Assistant.Excels at coordinating appointments, maintaining records, and educating customers/patients. Adept at creating memorable experiences by understanding individual needs and providing personalized recommendations. Leverages extensive product knowledge to drive sales while upholding brand standards.Thrives in fast-paced environments, managing complex tasks with precision. Combines patience, active listening, and attention to detail to resolve issues and deliver top-notch service. Flexible team player who leads by example and contributes through open communication.Passionate about developing specialized talents to offer heartfelt assistance in administrative operations. Dedicated to continuously enhancing skills to support people-focused businesses.

4 roles

Amina B work experience

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Mental Health Support Worker

London, England, United Kingdom

  • Maintaining total confidentiality of personal and financial data.
  • Collaborating with other healthcare professionals to develop treatment plans for people with mental health conditions.
  • Researching and organising any travel arrangements, as necessary.
  • Implementing treatment plans and administering medication or therapeutic care to their patients
  • Documenting and maintaining patient health records.
  • Observing patients for behavioural change.
Feb 2022 - Sep 2022

Medical Receptionist

Belgravia Centre Hair Loss Clinic

London

  • Accepted incoming calls and scheduled patient appointments and meetings as needed.
  • Carry out treatment plans and manage medication or therapeutic care to patients.
  • Making follow-up appointments for patients at the office or other offices as requested.
Dec 2021 - Sep 2022

Call Center Agent

London, England, United Kingdom

  • Answered high volume of incoming calls with unwavering patience, empathy, and professionalism to deliver excellent customer service.
  • Leveraged active listening and effective probing techniques to thoroughly understand customer queries before recommending solutions.
  • Utilized exceptional communication skills to explain policies, manage expectations, de-escalate tensions, and resolve complaints to customer satisfaction.
  • Built rapport through positive interactions while maintaining adherence to schedule of support queue.
  • Demonstrated tech-savviness by navigating multiple complex systems with ease to retrieve customer accounts and verify details.
  • Collected accurate documentation within call logs to inform future interactions and enhance customer experience.
Nov 2019 - Feb 2020

Customer Assistant

  • Provided best-in-class customer service across numerous departments including womenswear, home wear, sportswear, menswear, footwear, accessories, and gaming.
  • Created memorable luxury brand experiences for clients, leveraging extensive product knowledge to provide personalized recommendations.
  • Built long-standing client relationships through dedicated customer care and consistent delivery of premier revitalizing ESPA spa treatments.
  • Drove sales results by utilizing customized product recommendations and seamlessly incorporating exclusive promotional offers.
  • Partnered with visual merchandising team to analyze trends, provide feedback on assortment optimization, and keep inventory updated.
  • Supported new associate training on customer service guidelines, brand standards, product features, and current promotions.
Oct 2018 - Jan 2020
2 education records

Amina B education

Associate'S Degree, Mental And Social Health Services And Allied Professions

Mulberry School For Girls

Education record

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Where is Amina B based?

Amina B is based in United Kingdom, United Kingdom, United Kingdom.

What companies has Amina B worked for?

Amina B has worked for Creative Support, Belgravia Centre Hair Loss Clinic, Rspb, and House Of Fraser.

How can I contact Amina B?

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What schools did Amina B attend?

Amina B holds Associate'S Degree, Mental And Social Health Services And Allied Professions from Mulberry School For Girls.

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