- Manage the merchant organization - attracting, motivating and & retaining key talents using leading and lagging KPIs related to the Sales Funnel to review the sales team performance.- Execute the go-to-market strategy for merchants in line with country priorities & product roadmap.- Develop and implement strategic plans to drive merchant acquisition, retention, and revenue growth, maintaining strong relationships with key merchants- Build methodologies to ensure an efficient network coverage with an optimal cost structure.- Develop a payment network (POS) in the entire Pluxee merchant network enabling card and mobile payments through consumer Mobile App’

- Project management for digital transformation & card migration (mobile application, card projects...) - Drive the product development and in-life product management process- Lead business case definition, business requirements, product specifications, prioritization, feature sign-off and release criteria- Identify emerging competitive trends in the product area and find ways to adapt current products in order to develop new products to remain ahead of competition- Understand the needs of the Customer and design innovative plans to meet those expectations of clients and consumers- Improve customer journeys - Manage and make visible the product backlog and user stories- Create the list of backlog items and prioritize them based on the overall strategy and business objectives.- Mapping project dependencies to inform the necessary sequence of development- Follow-up the product Kpi’s dashboard

- Creation of new services: from business cases to golive (launch Meal Card and Clothes Voucher)- Management of the internal and external image of the brand: creation of communication and sales media; management and monitoring of service communication campaigns – measurement of impact- Digital marketing: website development, social media management- Marketing & Supply Stock Management- ISO 9001 certification: Management of marketing processes with the CAPDO method- Organization of some fairs and events, Redesign and maintenance of the website, Affiliation, year-end gifts, Satisfaction surveys...

- Creation of communication media: loyalty tools, creation of newsletters, advertising, press releases;- Support creation for the sales team: communication, lead generation, website management and monitoring; customer-specific communications.