-Gather and evaluate customer data.-Innovate strategies to address customer needs.-Manage customer grievances.-Craft and implement marketing strategies to engage prospective customers and retain current customers.-Coordinate efforts with other teams to enhance overall customer satisfaction.-Research and implement customer relations etiquette and best practices.

-Launched and managed a successful e-commerce company.-Articulated the vision and direction for the Company’s growth and success.-Responsible for content ideation, creation, layout, design, and overall corporate communication strategy.-Responsible for overseeing all aspects of business development including innovation, customer relations, quality control, and compliance.-Promoted business across various platforms, including Internet forums, social media, and personal networks.