Amina M. Email & Phone Number

London Area, United Kingdom

Creating comprehensive marketing plans and strategies to promote the band's music,live performances, merchandise, and other offerings.• Overseeing the band's online presence, including website management, social mediamarketing, email marketing, and online advertising campaigns.• Working with the band to create engaging content such as videos, photos, blog posts,and other materials to share with fans and attract new audiences.• Building relationships with media outlets, bloggers, influencers, and other industrycontacts to secure press coverage, interviews, and features for the band.

London, England, United Kingdom

Collaborated with various internal stakeholders to provide timely and accurateresponses to member queries, ensuring that the members queries were resolved in anempathetic and productive manner.• Undertook internal training courses to provide excellent levels of customer service,while also complying with various UK legislations.• Implemented internal processes to improve service levels and identified potentialsystem failures to relevant team.• Utilised CRM tools, such as Zendesk and Service Now, and communication tools, suchas Slack, for efficient correspondence and issue resolution.

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

As the representative of brands, as a brand ambassador, my duty in store was to develop and maintain a positive company image by efficiently interacting with consumers. I was required to retain vast product knowledge and add social enrichment, to provide the best experience for customers inside the store. I proactively took insight into competing products, brand movement, pricing, and distribution which were fundamental to the role. I trained staff members within different department stores on product promotions, prices, and displays.

London, England, United Kingdom

Directing a team of 30 or more staff members, I was responsible for running an efficient and timely service to our clients, ensuring there was a clear channel of communication between staff members, contractors and the client. My main focus of the clients experience was to provide a seamless operation, making sure all of the clients need were taken care of on their special day. I also did some admin work as part of my role, to plan events; I would issue payment to contractors, produce invoices, create templates and menu cards on Adobe InDesign.

London, England, United Kingdom

Working as a contractor for Epson, AMD and Google, I was responsible for creating product awareness to customers about new product lines. Reporting was also an essential part of my campaign, making sure to give as much detail as possible to both the client, Epson, and partner company - regarding sales, brand awareness and KPIs. In my time working for Epson, I was often at the top of the leaderboard for achieving the most sales nationwide.