• Manage client communication to arrange timely HVAC service appointments, ensuring customer satisfaction and operational efficiency.• Develop and coordinate daily technician schedules to maximize productivity and workflow optimization.• Employ Microsoft Excel and OneDrive for effective online file management, enhancing document accessibility andorganization.• Process employee payroll information using ADP, maintaining confidentiality and accuracy in handling sensitivedata.

Assists in unloading shipments to the store Unpacks inventoryReplenishes stock on the sales floor as neededOrganizes inventory in the stockroom

• Collaborated in script development for show promotions, ensuring engaging and accurate representation of future content.• Conducted thorough research on literary subjects, verifying information for show credibility.• Produced and mixed audio content using ProTools and Adobe Audition, achieving high-quality sound balance and integration of effects and voiceovers.Hosted and produced my own radio show, 'Mina's Music Box', where I interviewed artists from various genres and showcased their musicPlayed a key role in transcribing show interviews with meticulous attention to detail, and providing timestamps

Provided exceptional customer service by facilitating maintenance tasks, ensuring a clean and welcoming environment for students and visitors.Acted as a helpful resource for students by offering campus maps and providing comprehensive information about our servicesDemonstrated efficient dock management skills by receiving and processing packages for both the Student Union and the UMKC Bookstore, ensuring timely and accurate delivery of items

Provided exceptional customer service by answering and directing incoming calls to various departmentsDemonstrated strong attention to detail and efficiency by accurately entering data about residents into the computer systemOffered support to residents and family members with various tasks, such as locating nurses or other staff members, ensuring their needs were met and fostering a welcoming and caring environment.Converted files from paper to onlineSent copies and faxes to hospitalsUpdated staff on resident activity

Provided exceptional customer service by assisting walk-in students with their inquiries, offering guidance, and addressing their academic needs, creating a welcoming and supportive environment.Demonstrated strong attention to detail and accuracy while processing transcripts, ensuring students' academic records were handled with care and efficiency.Utilized excellent communication skills to answer phones and promptly respond to inquiries in a professional and courteous manner.Proactively coordinated mail flow in and out of the office