Amina Bilic Email & Phone Number

Eden Prairie , Mn, Us

Sr Technical Product Manager at Optum Financial focused on B2B Payments, verification and antifraud services. I'm currently helping providers enroll to receive e-payments from payers.

Nashville, Tennessee, Us

Change Healthcare was acquired by OptumProduct Manager for a B2B Healthcare SaaS solution that allows providers to enroll for e-payments with payers• Prioritize product backlog for two scrum teams to integrate four solutions that connect Support, providers, and payers requiring a single source of data and APIs for integration • Write detailed requirements/user stories, product requirement documents, and create initial wireframes in alignment with product strategy and roadmap. These artifacts are used by UX to create prototypes and engineering for development.• Run two-week agile sprints to lead features through development, QA, and deployment• Demo features to payers to gather feedback, prioritize their enhancement requests, and implement them• Troubleshoot Support issues, and then create features for long term fixes to user problems• Work cross functionally to align stakeholders in marketing, legal, UX, and engineering to bring product to market and coordinate release launches

Nashville, Tennessee, Us

Armonk, New York, Ny, Us

Application Innovation ConsultingFinancial Services Client (Agile Delivery) Enterprise Application• Create product roadmap and run agile sprints to build financial functionality• Write requirements for engineering to develop 20+ page prototypes that visualize application for end users• QA test with SQL to launch 100+ features that automate data entry for HR & Finance transactions• Write requirements for API that automates hiring process for faster on-boarding• Create reports for profitability, forecasting, and KPIs to keep timeline, scope, resources, and deliverables on track for application launch• Design initial wireframes for self-service portal that client adopted for easier navigation

Armonk, New York, Ny, Us

Application Innovation ConsultingHealthcare Client (Agile Delivery)• Researched data differences between interfacing HR & payroll systems with SQL queries and audit tracing user errors, to find solutions for 711 issues that corrected pay, health benefits, & data for employeesManager's Choice Award for Putting the Client First Manager's Choice Award for Uniting to Get It Done

Ann Arbor, Mi, Us

Those suffering from addiction use Workit Health for online therapy. During my senior capstone, my team conducted research to present a more informative website design to the CEO.

Rochester, Minnesota, Us

The Mayo Clinic uses Customer Relationship Management (CRM) software to store and analyze data. I conducted research to create informative content like personas and patient journey videos that I presented to help advise managers on adopting the software for analytical insights.

Farmington, Ct, Us

The elderly population uses the VitalCall product to call for help in an emergency. I configured CRM software web pages so that Sales Associates added more information to the system during customer calls. Centralizing this additional information helped the distant sales and implementation teams coordinate product installations.

Bachelor Of Business Administration

Education record