Amin Astaneh Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Provide technical solutions, leadership, and training for tech companies looking to mature how they build and operate their products and services.

Menlo Park, Ca, Us

Built Service Management Infrastructure PE Team. Launched and managed several engagements with emphasis on SLO and reduction of operational load. Developed multi-year roadmap for launch readiness for next-gen internal service management product, kickstarting reliability culture and enabling a successful alpha release. Provided support to members of SWE team due to management absence (coaching, feedback, etc). Built and maintained relationships with largest internal customer (AI Inference). Successfully prepared and presented promo case for high-performing engineer.

Menlo Park, Ca, Us

PE Team Lead on internal product responsible for managing 15% of all backend services at Meta. Introduced reliability practices (Blameless Postmortems, Oncall, SLO) to 20+ member SWE team, and drove strategy and cross-functional efforts as necessary. Introduced, maintained, and consumed reliability backlog which heavily informed team roadmap planning. Authored numerous enhancements to product monitoring, alerting and dashboards. Authored load testing tools and processes to validate production against performance targets. Results included an 80% reduction in alerts volume, measurable and healthy SLO performance, and reduced TTR for incidents, enabling the successful onboarding of tens of thousands of machine learning models which power Facebook and Instagram. Presented several internal talks on healthy incident management workflow and oncall retrospectives. Acted as 'Reliability Standards Bearer' for departmental performance review meetings ensuring ICs were properly rewarded for reliability work.

Boston, Ma, Us

Built Acquia’s Site Reliability Engineering Team. Introduced SRE practices (SLOs, Blameless Post-mortems, Production Checklists, Operational Assessments) to the R&D organization. IntroducedEngineering to oncall, guiding creation of the initial rotation process and compensation structure.Tailored SRE engagements to focus on measurable, high-value results, such as increasing rate of releases to our flagship product from quarterly to multiple times per week. Developed our production checklist and guided multiple product launches through it, resulting in significantly less toil for engineering teams. Run a weekly ’Continuous Improvement’ meeting to introduce/reinforce DevOps/SRE concepts to the entire company.

Boston, Ma, Us

Highlights:* Contributed to operations automation software within Tools Team* Implemented Continuous Improvement (Kaizen) process for Operations Team* Authored Job Description for Site Reliability Engineering Team* Assisted in implementing Scrum process for Tools Team

Boston, Ma, Us

Highlights:* Commissioned Tools Team for automation of Operations processes∗ Implemented Software for Custom Metrics from Operations JIRA project, including percentageof time spent on incident response∗ Implemented Kanban for Operations team, directly engaged with stakeholders for workprioritization∗ Authored current change control process for Acquia fleet∗ Co-Authored current Operations’ onboarding documentation∗ Assisted in Acquia’s FedRAMP ATO process

Boston, Ma, Us

Highlights:* Designed and Implemented Ops-API(Ruby), which automated away 15% of Ops ticket traffic∗ Co-Authored OpsBot(Ruby), introducing ChatOps to Acquia. Wrote integrations against JiraAPI and other 3’rd party services∗ Built Versioned APT Mirror prototype for consistent server deployments, later adopted byEngineering∗ Contributed heavily to Operations policy and procedures wiki, formalizing key businessprocesses∗ Created Operations’ stakeholder-facing knowledge base, including emergency procedures∗ Regularly presented ‘Lunch and Learns’ on Acquia infrastructure and operations techniques∗ Organized and participated in 24/7 oncall rotation

Boston, Ma, Us

Assist the Operations team in building, maintaining, and supporting EC2-based HA LAMP infrastructure for Acquia Hosting customers and Drupal Gardens. Write and maintain custom software for operational tasks for those products.Highlights:* Assumed acting manager position in November 2011 after manager departure* Onboarded and Trained Fellow Ops Hires* Performed Ops Duties for Acquia Hosting Fleet (Provisioning, Releasing, Incident Response)* Implemented Acquia Hosting release tool* Implemented traffic visualization tool for stack troubleshooting* Implemented parallel distributed shell tool for fleet management (still used in 2016)* Participated in oncall rotation

Tampa, Florida, Us

Provide IT technical support for users of the Circe HPC system, including the configuration. installation, and troubleshooting of scientific codes using toolchains based on various compilers and OpenMPI. Administer over 300+ compute nodes and infrastructure servers that support standard and high-performance data storage and HPC job scheduling. Write, maintain, and document custom monitoring and automation utilities. Deploy, wire, configure, and test all new HPC equipment. Assist in administering HA infrastructure for core services such as NFS, LAMP stack, and virtual machines. Administer and maintain the campus Wordpress MU system (http://blog.usf.edu).

Tampa, Fl, Us

Tested, debugged, and critiqued open-source projects under the caBIG project. Integrated previously-implemented genomic routines into the Genepattern biomedical analysis application. Researched AJAX-enabled web portal technologies for cancer research.

Supported Email and Web Hosting Infrastructure. Developed Open-Source applications for Email Administration and spam filtering (http://sourceforge.net/projects/xerxes)

B.S.C.S, Computer Science

Education record