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Amine Lahlou Email & Phone Number
AVP, Business Banking Relationship Manager
at
Citizens
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
AVP, Business Banking Relationship Manager
Location
Greater Boston, United States
Company size
Who is Amine Lahlou? Overview
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Quick answer
Amine Lahlou is listed as AVP, Business Banking Relationship Manager at Citizens, a with 22674 employees, based in Greater Boston, United States. AeroLeads shows a matched LinkedIn profile for Amine Lahlou.
Amine Lahlou previously worked as Small Business Relationship Specialist - Business Relationship Manager at Harborone Bank and Client Relationship Manager at Connoisseur Realty Group. Amine Lahlou holds Business Administration And Management from Northeastern University.
Company email context
Email format at Citizens
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Citizens
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Profile bio
About Amine Lahlou
As a dedicated Small Business Specialist - BRM, I have a proven track record of managing and growing a diverse portfolio of small business clients. My current role at HarborOne Bank centers on delivering tailored financial solutions that empower small businesses to thrive, from customized lending products to strategic cash management and deposit growth initiatives, while fostering long-term relationships.Drawing from over a decade of experience in business development and client relationship management, I bring a seasoned approach to banking. My expertise includes leading high-impact projects that generated over $10M in revenue and managing key accounts in various industries. My ability to connect with clients across cultures, supported by fluency in five languages (French, Spanish, Portuguese, Arabic, and Italian), has been instrumental in building trust and driving customer satisfaction.My focus on strategic lending, cash management, risk management, and cross-selling opportunities has consistently resulted in strong portfolio growth and enhanced client retention.🏆 𝐓𝐨𝐩 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:🎯Managed $10M+ in global accounts, driving significant revenue growth.🎯Spearheaded a $26M expansion for a Fortune 500 brand.🎯Achieved a 20% increase in customer retention through enhanced relationship management.🎯Boosted digital engagement by 150% through targeted platform improvements.Core Competencies:Small Business Lending Solutions (Term Loans, LOC, CRE, SBA).Strategic Cash Management.Advanced Client Relationship Management.Multilingual Client Engagement.Portfolio Growth & Risk Analysis.Cross-Selling & Financial advisory.
Current workplace
Amine Lahlou's current company
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Citizens
10 roles · 25 years
Amine Lahlou work experience
A career timeline built from the work history available for this profile.
Small Business Relationship Specialist - Business Relationship Manager
Current🔸Manage a growing portfolio of small businesses with annual sales up to $8M, prescribe tailored lending solutions up to $3M, while driving deposit growth.🔸 Develop and nurture client relationships, leveraging fluency in 5 languages (French, Spanish, Portuguese, Arabic,, Italian) to effectively serve diverse communities.🔸 Collaborate across business lines (wealth management, home lending, branch teams) to connect clients with specialists and partner with senior relationship managers to optimize portfolio growth and risk management.🔸Generate new leads through client referrals and networking events.🔸Achieve cross-sale goals by identifying opportunities for cash management solutions (Merchant, Payroll & HR, Property Mgt, etc..) solutions during clients’ interactions.🔸Elevate customer experiences by exceeding service standards throughout the client journey.
Oct 2023 - Present
Client Relationship Manager
Current🔸Cultivate enduring connections with 80+ client accounts, driving 20% YoY growth in the book of business and $5M in added yearly revenues through effective account management.🔸Increased customer retention rate from 75% to 90% by proactively managing client accounts and systematically resolving issues.🔸Grew cross-selling opportunities by 20% through monthly cadence calls and Quarterly Business Reviews (QBRs).🔸Launched a client referral program that generated a 30% surge in new business opportunities.🔸Boosted customer satisfaction score (NPS) from 7.5 to 9.0 through tailored onboarding plans and continuous engagement with 30+ new clients.🔸Optimized the client-facing portal, providing personalized dashboards and exclusive property listings, driving a 150% increase in customer engagement and usage.Achievements:💎 Grew customer retention from 75% to 90% through proactive account management.💎 Launched referral program, increasing new business opportunities by 30%.💎Drove 20% YoY growth and $5M additional revenue by cultivating 80+ client relationships.
2019 - Present
~7 yrs 7 mos
Business Consultant
Maghreb Food Operations
Feb 2016 - 2019
Business Development Account Manager
2012 - 2016
~4 yrs
Customer Success Manager
2014 - May 2015
Fleet Operations Manager
2013 - 2014
~1 yr
Business Operations Manager
Jun 2008 - Oct 2010
Senior General Manager - Onboarding & Training Manager
Mar 2003 - May 2008
Assistant General Manager
2002 - 2003
~1 yr
Team & coworkers
Colleagues at Citizens
Other employees you can reach at citizensbank.com. View company contacts for 22674 employees →
GF
Gail Fazio
Colleague at CitizensCranston, Rhode Island, United States
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TB
Tony Berrafato, Ccue
Colleague at CitizensBuffalo, New York, United States
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FS
Frank Schiciano
Colleague at CitizensEastlake, Ohio, United States
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SR
Shadia Raee
Colleague at CitizensHaven, Kansas, United States
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SS
Savannah Smith
Colleague at CitizensBoston, Massachusetts, United States
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CP
Carmen Pilone
Colleague at CitizensPhiladelphia, Pennsylvania, United States
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NS
Nessa S.
Colleague at CitizensWarrington, Pennsylvania, United States
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YC
Yolanda Cervantes-Soto
Colleague at CitizensRevere, Massachusetts, United States
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JS
Joe Saad
Colleague at CitizensArlington, Massachusetts, United States
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EW
Esmie Waldron
Colleague at CitizensMedford, Massachusetts, United States
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Gail Fazio
Colleague at CitizensCranston, Rhode Island, United States
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TB
Tony Berrafato, Ccue
Colleague at CitizensBuffalo, New York, United States
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FS
Frank Schiciano
Colleague at CitizensEastlake, Ohio, United States
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SR
Shadia Raee
Colleague at CitizensHaven, Kansas, United States
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SS
Savannah Smith
Colleague at CitizensBoston, Massachusetts, United States
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CP
Carmen Pilone
Colleague at CitizensPhiladelphia, Pennsylvania, United States
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NS
Nessa S.
Colleague at CitizensWarrington, Pennsylvania, United States
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YC
Yolanda Cervantes-Soto
Colleague at CitizensRevere, Massachusetts, United States
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JS
Joe Saad
Colleague at CitizensArlington, Massachusetts, United States
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EW
Esmie Waldron
Colleague at CitizensMedford, Massachusetts, United States
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2 education records
Amine Lahlou education
Business Administration And Management
Iiba Endorsed Business Analysis Training Certificate
FAQ
Frequently asked questions about Amine Lahlou
Quick answers generated from the profile data available on this page.
What company does Amine Lahlou work for?
Amine Lahlou works for Citizens.
What is Amine Lahlou's role at Citizens?
Amine Lahlou is listed as AVP, Business Banking Relationship Manager at Citizens.
Where is Amine Lahlou based?
Amine Lahlou is based in Greater Boston, United States while working with Citizens.
What companies has Amine Lahlou worked for?
Amine Lahlou has worked for Citizens, Harborone Bank, Connoisseur Realty Group, Maghreb Food Operations, and Deluxe Imports Exports Llc.
Who are Amine Lahlou's colleagues at Citizens?
Amine Lahlou's colleagues at Citizens include Gail Fazio, Tony Berrafato, Ccue, Frank Schiciano, Shadia Raee, and Savannah Smith.
How can I contact Amine Lahlou?
You can use AeroLeads to view verified contact signals for Amine Lahlou at Citizens, including work email, phone, and LinkedIn data when available.
What schools did Amine Lahlou attend?
Amine Lahlou holds Business Administration And Management from Northeastern University.
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