Amine J. E. Email & Phone Number

Leduc, Alberta, Canada

Canada

Edmonton, Alberta, Canada

Conducted a proactive approach to discover customer needs, listening to understand what they are asking forEducated customers, providing relevant insights and expert adviceBuild customer’s comprehensive plans using a holistic approach to help them achieve their goalsDeveloped, retained and grew the branch business by delivering individual and team sales goals that support a positive customer experience

Edmonton, Alberta, Canada

Main responsibilitiesRecruit, train and manage a sales staff of 36 at the Brick’s flagship store. Approve final negotiated sales and explain store policies to customers. Analyze and report on sales and revenue data to national management on a weekly and monthly basis. HighlightsSales management:• Rebuilt a sales team after COVID-19 lockdowns.• Initiated the Brick’s Live Chat platform to grow online sales and help client relations.• Appointed as spokesman for 16 different stores for the national weekly feedback call.• Performed daily motivational meetings to all sales members.• Conducted Sunday sales training for team members.Business management:• Analyzed overall sales, key performance indicators, traffic, and delivery revenue on a weekly and monthly basis.• Determined opportunities in business growth in marketing, training, and overall sales.• Created Microsoft Excel trackers to showcase surpluses and deficits in warranties compared to categorical sales.Human resources and professional development management:• Coached new and lower-performing sales staff on sales strategies and skills.• Organized vendor training for 36 sales members on a quarterly basis.• Critiqued weekly product, warranty and installation revenue with the sales team.• Constructed schedule for 36 sales members using traffic and sales budget reports.

Saskatoon, Saskatchewan, Canada

• Conducted sales training for all three Saskatoon stores.• Coached new and lower performing staff on sales strategies and skills.• Developed tracking systems through Microsoft Excel to help all sales professionals.• Reported on weekly sales to the regional team.• Built a sales team through hiring fairs.• Supported operational team members to improve expenses.• Supported shipping and receiving of products for the Saskatoon and Prince Albert market during COVID-19 lockdowns.• Initiated the Brick’s Live Chat platform in its early stages to grow online sales and help client relations• Mentored fellow sales and operation managers in their training programs for the region.• Processed payroll time cards for all sales team members.

Leduc, Alberta, Canada

• Adjudicated warranty claims on furniture services.• Helped clients with their purchases.• Held daily sales meeting with the sales team.• Conducted product knowledge sessions for sales members.• Offloaded products for client's purchases.• Controlled expenses with Microsoft Excel tracking systems.• Built showcase rooms from a national merchandising floor plan.• Reported on operational reports, sales, traffic, key performance indicators on a weekly basis to regional team.• Performed payroll timecards for operational and sales team members.

Edmonton, Canada Area

Hired, trained and supervised staff for two store locations. Coordinated weekly staffing schedules for both storesTrained new franchise owners on how to efficiently and effectively run their new stores.Managed store budgets and negotiated orders with suppliers. Worked to build customer base and achieve monthly and annual sales targets. Promoted and managed catering services for corporate clients.

Delegated tasks to kitchen staff to ensure the restaurant ran smoothly and efficiently. Learned to understand every aspect of how the kitchen was run.Worked constantly to improve our systems while training staffMaintained daily log notes for the managers and owners to keep them informed about the day-to-day business when they were absent.