As a Data Analyst at Agrumco SARL, Morocco's leading producer of certified organic fresh citrus fruits.Key Contributions:➡️Increased operational efficiency by 35% through data-driven process optimization recommendations (utilizing Python, pandas, NumPy and Seaborn for data analysis and modelling).➡️Enhanced data retrieval speed by 40% and maintaining data integrity through optimized SQL queries in PostgreSQL and Docker➡️Fostered seamless integration of data-driven practices by bridging the gap between business needs and data solutions (using Excel, Tableau, and Power BI for data visualization and reporting).➡️Played an instrumental role in driving continuous improvement and innovation in the organic citrus fruit industry.

As a Junior Business Analyst at 3an 3an, a food delivery company, I made significant contributions:➡️ Conducted customer behaviour analysis, building a database to classify customer segments. Enabled targeted strategies that reduced fraud losses by 28%.➡️ Provided data-backed recommendations for enhancing customer experience through strategic partnerships, resulting in a 15% increase in customer engagement and retention.➡️ Fostered a collaborative problem-solving approach by partnering with clients and drivers, deeply understanding business needs.➡️ Aligned analysis and recommendations with company objectives, ensuring seamless implementation of data-driven strategies.Through analytical skills, customer-centric focus, and collaborative spirit, I drove measurable improvements in fraud prevention, customer experience, and operational excellence.