Mohamed Amine El Jaouhari
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Mohamed Amine El Jaouhari Email & Phone Number

VP Customer Experience - Royal Air Maroc at Royal Air Maroc
Location: Nouaceur Province, Casablanca-Settat, Morocco 4 work roles 4 schools
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Current company
Role
VP Customer Experience - Royal Air Maroc
Location
Nouaceur Province, Casablanca-Settat, Morocco
Company size

Who is Mohamed Amine El Jaouhari? Overview

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Quick answer

Mohamed Amine El Jaouhari is listed as VP Customer Experience - Royal Air Maroc at Royal Air Maroc, a with 3627 employees, based in Nouaceur Province, Casablanca-Settat, Morocco. AeroLeads shows a matched LinkedIn profile for Mohamed Amine El Jaouhari.

Mohamed Amine El Jaouhari previously worked as VP Customer Experience at Royal Air Maroc and General Manager Spain at Royal Air Maroc. Mohamed Amine El Jaouhari holds Master Of Business Administration - Mba, Strategic And Operationel Management from Kennesaw State University.

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Email format at Royal Air Maroc

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Royal Air Maroc

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Profile bio

About Mohamed Amine El Jaouhari

15 years of experience in the mobility and air transport sector made me develop expertise in deploying cross-functional projects on an international scale. After various key roles in the value chain of the mobility sector, my current focus is on Customer Experience, core of numerous industries and on innovation and Artificial Intelligence (AI) trends.

Current workplace

Mohamed Amine El Jaouhari's current company

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Royal Air Maroc
Royal Air Maroc
VP Customer Experience - Royal Air Maroc
anfa, casablanca-settat, morocco
Employees
3627
AeroLeads page
4 roles

Mohamed Amine El Jaouhari work experience

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Vp Customer Experience

Current

Casablanca-Settat, Maroc

- Defined and executed the customer experience value chain- Developed offerings across the customer journey with quality oversight- Soft Skills program for customer experience teams- Coordinated ground assistance both domestically and internationally- Managed over 300 contracts for handling, catering, and airport services- Collaborated with airport authorities for follow-up- Managed subcontracting costs in flight operations

Dec 2021 - Present

General Manager Spain

Région De Madrid, Espagne

- Managed and improved commercial performance in France and Spain- Increased sales by +7% and improved the filling ratio to 73% in Spain- Utilized Business Intelligence for market strategy development- Expanded network with new routes and frequencies- Managed team performance effectively- Negotiated partnerships, contributing to "Oneworld" alliance membership- Engaged with officials for tourism and investment in Morocco

Jul 2018 - Nov 2021

General Manager France

Ville De Paris, Île-De-France, France

Jul 2014 - Jul 2018

Head Of The Ground Services Department

Casablanca-Settat, Maroc

- Initiated and implemented a new business model, establishing Ram Handling, the first handling company in Morocco- Managed Station Managers and over 500 employees for customer relations across Moroccan airports- Established a performance-driven culture with KPI implementation- Secured agreements with foreign airlines for assistance and handling services

Mar 2010 - Jun 2014
Team & coworkers

Colleagues at Royal Air Maroc

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4 education records

Mohamed Amine El Jaouhari education

Certificate Of Company Directors Ima-Uir

Uir - International University Of Rabat & Ima - Moroccan Institute Of Directors
FAQ

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What company does Mohamed Amine El Jaouhari work for?

Mohamed Amine El Jaouhari works for Royal Air Maroc.

What is Mohamed Amine El Jaouhari's role at Royal Air Maroc?

Mohamed Amine El Jaouhari is listed as VP Customer Experience - Royal Air Maroc at Royal Air Maroc.

Where is Mohamed Amine El Jaouhari based?

Mohamed Amine El Jaouhari is based in Nouaceur Province, Casablanca-Settat, Morocco while working with Royal Air Maroc.

What companies has Mohamed Amine El Jaouhari worked for?

Mohamed Amine El Jaouhari has worked for Royal Air Maroc.

Who are Mohamed Amine El Jaouhari's colleagues at Royal Air Maroc?

Mohamed Amine El Jaouhari's colleagues at Royal Air Maroc include Adnan Jaafar, Tarik Benyoucef, Abdo Taw, Abdelmoumni Slimane, and Wail Kettab.

How can I contact Mohamed Amine El Jaouhari?

You can use AeroLeads to view verified contact signals for Mohamed Amine El Jaouhari at Royal Air Maroc, including work email, phone, and LinkedIn data when available.

What schools did Mohamed Amine El Jaouhari attend?

Mohamed Amine El Jaouhari holds Master Of Business Administration - Mba, Strategic And Operationel Management from Kennesaw State University.

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