Regional planning* Manage dashboards, KPI’s & report for users & high management* Manage projects with complex parameters and assists in developing solutions* Meet clients / users / vendors / partners * Develops recommendations & implement strategic planning* Process improvement, work with different users to consolidate needs* Escalation Management & Process* Rebalance coordinator

* Troubleshoot on site / off site* Managing NOC Shift* Handling major incident* Testing & POC equipment* Traveling within Malaysia* To be explore more in Operation Task

* Managing small to large project scale such as Malaysia & Indonesia Bank Projects, SME, GLC, etc..* Based on customer HQ site during project timeline* Attend / Present Meeting on customer /vendor site* Handling telco billing / invoice / P/O & D/O / etc..* Managing staff training, company trip & company team building

* Troubleshoot on site / off site* Installation / Dismantle / Relocation on site / off site* Monitoring customer site* Upgrade / Downgrade firmware & module on router equipment* Experience troubleshoot at Langkawi Cable Car during festival eve and within less than a month started work at Ektech

During my Bachelor of Information Technology (HONS) Network Technology, I'm doing my internship at Tekad Communication Sdn. Bhd which is the company is consultant for Telekom Malaysia (TM). I've learn start from the low level of networking (cabling) until the top level (configuration). It takes a 3 months internship courses plus i've learn extra knowledge from the internship for example Autocad for Network Designer Plan.

I'm doing my internship for certificate level at Sekolah Menengah Kebangsaan Taman Tun Dr. Ismail (S.M.K.T.T.D.I). During the internship I have learn how to maintain the computers,servers,printers,etc plus i have joined the result for student project for (S.M.K.T.T.D.I). It takes a 6 months internship courses and i have learn a lot of technical level.