• Supporting the operations of 8 projects under the Louisiana Medicaid Managed Care Incentive Payment (MCIP) program, consisting of 50+ milestones and worth $59M in annual incentives.• Annual development and implementation of strategic physician education sessions across 5 different service lines covering 800+ unique providers.• Leading collaboration between developers and end users by translating program requirements into technical specifications. Overseeing the development of dashboards, reports, and extracts to ensure precision and alignment with program specifications.• Managed the implementation of EMR workflows for the Tobacco Cessation Screening project.• Implemented Performance Improvement (PI) initiatives for Medicaid populations in Maternal, Diabetes, Hypertension, and Lung Cancer projects.

• Managed and implemented a patient mobility project in partnership with Johns Hopkins Hospital, aimed at reducing patient harm from immobility.• Led a bloodstream sterility project, resulting in an increase in compliance with the Peripheral IV insertion standard work from 4% to 73%.• Led a patient throughput project in an outpatient residency clinic using the DMAIC approach and GE Change Acceleration Process (CAP), successfully reducing the turnaround time from 120 to105 mins.• Reduced the error rate of flexible Endoscopes' traceability from 7% to 0% using the PDSA approach.• Led a process improvement project in the surgical supply department with the goal of achieving 100% accuracy in pulling the right supplies for next-day surgeries, reaching a 90% accuracy rate.• Trained and coached leaders in continuous improvement initiatives using the A3 problem-solving methodology.• Managed and implemented a patient mobility project in partnership with Johns Hopkins Hospital, aimed at reducing patient harm from immobility.• Led a bloodstream sterility project, resulting in an increase in compliance with the Peripheral IV insertion standard work from 4% to 73%.• Led a patient throughput project in an outpatient residency clinic using the DMAIC approach and GE Change Acceleration Process (CAP), successfully reducing the turnaround time from 120 to105 mins.• Reduced the error rate of flexible Endoscopes' traceability from 7% to 0% using the PDSA approach.• Led a process improvement project in the surgical supply department with the goal of achieving 100% accuracy in pulling the right supplies for next-day surgeries, reaching a 90% accuracy rate.• Trained and coached leaders in continuous improvement initiatives using the A3 problem-solving methodology.

• Instructed Human Factors (Ergonomics) and Occupational Biomechanics lab sessions.• Supervised and mentored students in their semester projects and thesis work.• Conducted supplemental instruction sessions for the Business Economics course.

-Created Work Breakdown Structures (WBS) for assigned projects.-Contributed to project planning activities, which involved preparing time schedules and estimating man-hours.-Generated various reports and graphs in Excel sheets to analyze project Operational Expenditures (OPEX) and monitor progress sustainability.-Collaborated on documenting the company's Six Sigma initiative.