Amin Jamshidi Email & Phone Number

Tehran Province, Iran

Tehran, Tehran Province, Iran

Market Penetration, Market Development, Product Development and Diversification strategies for the Vispar industrial group.

Tehran, Tehran Province, Iran

Gathering data, analyzing data and providing data-driven marketing strategies.

Tehran, Tehran Province, Iran

• Marketing Management • Decision Making• Marketing Strategies

Improving and Restructuring the Sales System by Implementing the Following Measures:- Categorizing customers using the RFM (Recency, Frequency, Monetary) method.- Designing sales campaigns for existing and previously lost major customers.- Establishing regular communication with customers through the CRM platform.- Planning and preparing sales forecast reports.- Preparing analytical sales reports at the end of each period.- Expanding the sales network by maintaining a presence in the primary stores within the relevant industry market.- Identifying and attracting potential customers by attending exhibitions, utilizing information obtained from customer self-reports, and reviewing reports from syndicates and guilds.- Securing a presence in the vendor lists of more than 10 companies within the petrochemical, oil and gas, steel, power, and water and sewage industries.Enhancing Customer Satisfaction through:- Improving communication with customers by positioning the company as a reliable partner and companion.- Designing a survey system to identify and address customer communication bottlenecks.- Holding weekly customer satisfaction meetings with the after-sales service team.- Diligently following up on all challenges referred to the sales unit by customers until resolved.Results Achieved:- Revitalized relationships with 4 out of 6 major former customers, resulting in stable sales.- Signed a partnership contract with the second oldest and largest elevator control board manufacturer.- Acquired Tehran Oil Refinery as a client and initiated sales.

Marketing Communications Initiatives:- Editing the content of the company's catalog during the rebranding process.- Designing and implementing brand and product awareness campaigns.- Designing and conducting surveys to identify the brand's market position.- Conducting training courses for technicians as part of the Pull Marketing strategy.- Designing and implementing single sales campaigns in online stores and on social networks.- Strategizing and planning for exhibition attendance.Market Research Activities:- Engaging with the industry market and conducting interviews with sellers, consumers, and technicians.- Benchmarking products and marketing programs against those of prominent international companies in the same industry.- Continuously monitoring and reviewing market players, including competitors' products and prices, as well as customers' product portfolios.Communication and Customer Satisfaction Efforts:- Implementing a CRM system tailored to the processes of the sales and after-sales service units.- Designing a process for addressing customer problems and feedback using the HEARD method.- Conducting in-depth interviews with customers through NPS surveys, analyzing their feedback, preparing reports, and following up on challenges until they are resolved.Results Achieved (with the assistance of my hardworking teammates):- Achieved a fivefold increase in single sales during the campaign implementation period.- Attracted over 500 valuable leads, including potential customers for both single and bulk sales.- Increased the Net Promoter Score (NPS) from 7.3% to 53%.

Tehran Province, Iran

This experience helped me to improve my communication, expression, reasoning and teamwork skills.

Master'S Degree, Master Of Business Administration (Mba)-Marketing

Bachelor'S Degree, Mining And Mineral Engineering-Mineral Processing

Diploma, Theoretical And Mathematical Physics