-Anticipate and proactively address the unique needs and preferences of high-profile guests, demonstrating discretion and confidentiality at all times-Handle guest complaints and resolve issues effectively to ensure guest satisfaction and retention.-Coordinate with other departments such as housekeeping and maintenance to fulfill guest requests and resolve issues promptly.

-Applying ABA principles to provide direct one to one support to children and clients with ASD (Autism Spectrum Disorder)-Adequately produced the required administrative and clinical documentation with accuracy and timeliness-Maintained punctuality and communication at all times in respect to company policies

-Responsible for the daily maintenance, and well being of consumers through means of money management, hygienic upkeep, transportation, and a plethora of support systems to fill their day to day needs-Regularly communicate with supervisors regarding consumer , providing detailed reports on shift activities and proceedings-Completed annual certifications in First Aid, CPI, and CPR. Awarded employee of the month on multiple occasions based on reliability and punctuality

-Attended to customer needs with exceptional service both on the sales floor and via telephone, simultaneously preserving suitable store appearance-Kept up-to-date on store information, ongoing promotions, merchandise, and sizing in order to effectively communicate on to customers-Processed sales, stocked inventory, and sent out shipments in a timely and accurate manner

-Managed store inventory and invoices. Taking account of company stock for various items; cups, lids, machines, coffee beans, etc. As well as discrepancies in payment.-Created and edited emails/voice memos to clientele and other business associates.